Unlock Your Call Center Career with Free Tesda Training
Greetings to all aspiring call center agents! Are you looking for a way to start your career in the call center industry? Look no further than the Technical Education and Skills Development Authority (Tesda) – a government agency that provides world-class training and certification programs for various industries, including call centers.
With Tesda’s free training, you can now equip yourself with the necessary skills and knowledge to thrive in the call center industry. Read on to learn more about Tesda’s free training and how it can help you achieve your career goals.
What Is Tesda?
Tesda is an agency under the Philippine Department of Education that aims to provide technical and vocational education and training to Filipinos. It aims to “develop the Filipino workforce with world-class competence and positive work values” by providing quality training programs and promoting the creation of job opportunities.
Since its establishment in 1994, Tesda has been providing various courses and training programs to Filipinos, including call center training. Its call center training program is designed to help Filipinos prepare for a career in the rapidly growing call center industry.
The Benefits of Tesda’s Free Call Center Training
📌 Free of Charge – Tesda’s call center training program is free of charge. This means that you can acquire the skills you need to become a call center agent without any financial burden.
📌 Quality Training – Tesda’s call center training program is designed to provide you with up-to-date knowledge and skills needed in the ever-evolving call center industry.
📌 Widely Recognized Certification – The Tesda certification is recognized by call center companies in the Philippines, making it easier for you to find a job in the industry.
📌 No Educational Requirements – Tesda’s call center training program does not require a college degree or any prior experience, making it accessible to everyone who wants to start a career in the call center industry.
What Does Tesda’s Call Center Training Program Cover?
Tesda’s call center training program covers various topics that are essential in the call center industry. These topics include:
| Module | Description |
|---|---|
| Basic Communication Skills | Oral and written communication skills, including English proficiency and grammar |
| Customer Service Skills | Customer handling, problem-solving, and empathy skills |
| Technical Skills | Computer literacy and knowledge of common call center software and tools |
| Product and Service Knowledge | Product and service knowledge of a specific call center account |
| Call Handling and Management | Call handling techniques, call flow, and time management skills |
| Industry-Specific Knowledge | Knowledge on the call center industry and its best practices and trends |
How to Enroll in Tesda’s Call Center Training Program?
Enrolling in Tesda’s call center training program is easy. Here’s how:
Step 1: Prepare the Requirements
Before enrolling in Tesda’s call center training program, you need to prepare the following requirements:
📌 Two (2) copies of 2×2 ID pictures
📌 A valid ID
📌 A completely filled out Tesda application form
Step 2: Find a Tesda-Accredited Training Center
Find a Tesda-accredited training center near you that offers the call center training program. You can search for accredited training centers on the Tesda website or through the nearest Tesda office.
Step 3: Submit the Requirements
Submit the requirements to the training center and wait for your enrollment confirmation. Once enrolled, you can start your training immediately.
FAQs
1. What is the duration of Tesda’s call center training program?
The duration of the call center training program varies depending on the training center. Typically, it takes around 100-130 hours to complete the program.
2. Is Tesda’s call center training program open to all Filipinos?
Yes, Tesda’s call center training program is open to all Filipinos who want to start a career in the call center industry.
3. Do I need to have a college degree to enroll in Tesda’s call center training program?
No, Tesda’s call center training program does not require a college degree or any prior experience. It is accessible to everyone who wants to start a career in the call center industry.
4. Is Tesda’s call center training program recognized by call center companies?
Yes, the Tesda certification is widely recognized by call center companies in the Philippines. It is a testament to your competence and skills in the industry.
5. Do I need to pay for any fees when enrolling in Tesda’s call center training program?
No, Tesda’s call center training program is free of charge.
6. Can I apply for a job in a call center right after completing Tesda’s call center training program?
Yes, you can apply for a job in a call center right after completing Tesda’s call center training program. However, it is recommended to gain more experience and skills by practicing in a mock call center or taking supplementary training courses.
7. How can Tesda’s call center training program help me in my career?
Tesda’s call center training program can equip you with the necessary skills and knowledge you need to thrive in the call center industry. It can also provide you with a certification that is recognized by call center companies, making it easier for you to find a job in the industry.
Conclusion
Starting a career in the call center industry has never been easier. With Tesda’s free call center training program, you can equip yourself with the necessary skills and knowledge you need to succeed in the industry. Don’t let financial constraints or lack of experience hinder your dreams. Enroll in Tesda’s call center training program today and unlock your call center career.
📌 Remember, Tesda’s call center training program is free of charge.
📌 You don’t need a college degree or any prior experience to enroll.
📌 The Tesda certification is widely recognized by call center companies, making it easier for you to find a job in the industry.
📌 Enrolling in Tesda’s call center training program is easy. Just prepare the requirements, find an accredited training center, and submit the requirements.
Closing Statement with Disclaimer
Thank you for reading our article about Tesda’s free call center training program. We hope this article has provided you with valuable information about how you can start your career in the call center industry. However, please note that the information provided in this article is subject to change without prior notice. It is recommended to verify the information with the concerned authority or institution before taking any action. We are not responsible for any loss, damage, or inconvenience caused as a result of reliance on the information provided in this article.