Find Your Dream Job with Lufthansa
Greetings to all job seekers out there! Have you been searching for a career opportunity that can offer a great work-life balance, competitive salary, and benefits? If yes, then you have come to the right place. Lufthansa, one of the world’s leading airlines, is looking for ambitious and passionate individuals to join their call center team in Canada. Read on to learn more about this exciting opportunity and how you can become a part of the Lufthansa family.
Why Work for Lufthansa?
🚀 Lufthansa is a globally recognized brand and a leader in the aviation industry. Working for Lufthansa means being part of an international team that celebrates diversity and innovation.
🚀 The company offers competitive salaries, benefits, and a great work-life balance. Lufthansa Canada is committed to providing its employees with a supportive work environment, training, and career growth opportunities.
🚀 Lufthansa was named the “Best Airline in Europe” by the prestigious Skytrax World Airline Awards in 2020.
About Lufthansa Canada Job Call Center
The Lufthansa call center in Canada is responsible for handling customer inquiries and providing support for various Lufthansa products and services. As a call center agent, you will be answering customer inquiries, resolving complaints, and providing information about Lufthansa products and services. You will be working in a fast-paced environment, where excellent customer service skills and attention to detail are crucial.
Lufthansa Canada Job Call Center: Open Positions
| Position | Location | Qualifications | Requirements |
|---|---|---|---|
| Call Center Agent | Toronto | High School Diploma | Fluent in English and French |
| Customer Service Representative | Montreal | Bachelor’s degree in related field | Fluent in English and Spanish |
| Technical Support Representative | Vancouver | Associate’s degree in IT or related field | Fluent in English and Mandarin |
Requirements and Qualifications
To be considered for any position at Lufthansa Canada Job Call Center, you must meet the following requirements:
👥 You must be legally eligible to work in Canada.
👥 You must be at least 18 years old with a high school diploma or equivalent.
👥 You must be fluent in English and at least one other language (depending on the position).
👥 You must have excellent communication, problem-solving, and customer service skills.
How to Apply
📝 To apply for any of the positions mentioned above, visit the Lufthansa career page at https://www.lufthansagroup.careers/en and follow the application process.
📝 Make sure to include your resume, cover letter, and any other relevant documents.
FAQs
1. What is the starting salary for a call center agent at Lufthansa Canada?
The starting salary for a call center agent at Lufthansa Canada is $18-$20 per hour, depending on experience.
2. What benefits do Lufthansa Canada employees receive?
Lufthansa Canada offers its employees health and dental coverage, life insurance, vacation days, and a pension plan.
3. What is the work schedule like for call center agents at Lufthansa Canada?
Call center agents work full-time, with rotating shifts and weekends.
4. What skills are required to be a successful call center agent at Lufthansa Canada?
Successful call center agents have excellent communication, problem-solving, and customer service skills, as well as attention to detail and the ability to work in a fast-paced environment.
5. How long does the application process take?
The application process can take up to 4-6 weeks, depending on the number of applicants and the position.
6. What is the dress code for Lufthansa Canada employees?
Lufthansa Canada has a dress code that requires employees to dress professionally and wear the company uniform (if applicable).
7. What is the training process like for new employees?
New employees undergo a comprehensive training program that includes classroom training, on-the-job training, and mentoring.
8. What opportunities are available for career growth at Lufthansa Canada?
Lufthansa Canada is committed to providing its employees with opportunities for career growth and advancement. The company offers training programs, mentoring, and promotional opportunities within the company.
9. Does Lufthansa Canada offer remote work?
Lufthansa Canada does not offer remote work for call center agents at this time.
10. How many call center agents does Lufthansa Canada employ?
Lufthansa Canada employs approximately 200 call center agents across Canada.
11. How long does an average call with a customer last?
The average call with a customer lasts about 5-10 minutes.
12. What is the turnover rate for call center agents at Lufthansa Canada?
The turnover rate for call center agents at Lufthansa Canada is below industry standards due to the great working conditions and support provided by the company.
13. What is the company culture like at Lufthansa Canada?
Lufthansa Canada values diversity, innovation, and teamwork. The company encourages its employees to be creative, innovative, and dedicated to providing exceptional customer service.
Conclusion
In conclusion, Lufthansa Canada Job Call Center is an excellent opportunity for anyone looking for a career in the aviation industry. With competitive salaries, benefits, and a supportive work environment, Lufthansa Canada values its employees and their contributions to the company. Apply today and start your journey with Lufthansa!
📝 Remember to visit the Lufthansa career page at https://www.lufthansagroup.careers/en and apply for the position that matches your skills and qualifications.
Closing Statement with Disclaimer
This article is provided for informational purposes only. The writer of this article is not affiliated with Lufthansa Canada Job Call Center nor guarantees the accuracy of the information provided. The reader should conduct their research and due diligence before applying for any job position.