An Introduction to Indosat Surabaya Terbaru
Greetings readers! If you are looking for information on Indosat Surabaya Terbaru’s call center, you have come to the right place. In this article, we will provide you with a comprehensive guide on Indosat Surabaya Terbaru’s call center.
Indosat Surabaya Terbaru is a telecommunication company based in Surabaya, Indonesia. It is one of the leading providers of mobile telecommunication services in the country, providing high-quality services that cater to the needs of its customers.
As a customer-focused company, Indosat Surabaya Terbaru places great importance on providing efficient and reliable customer support services. Its call center is an integral part of its operations, providing customers with a platform to seek assistance and resolve issues.
In this guide, we will cover everything you need to know about Indosat Surabaya Terbaru’s call center, including how to contact them, what services they offer, and what to expect when you call. So let’s dive in!
How to Contact Indosat Surabaya Terbaru’s Call Center
📞 To contact Indosat Surabaya Terbaru’s call center, simply dial 185 from your Indosat mobile phone. Alternatively, you can call +6231 849 4000 from any other phone.
✉️ You can also email them at customer_care@indosat.com or reach out to them on social media.
What Services Does Indosat Surabaya Terbaru’s Call Center Offer?
Indosat Surabaya Terbaru’s call center offers a wide range of services to its customers. Some of the services they offer include:
| Services Offered | Description |
|---|---|
| General Queries | If you have any general questions or concerns about your Indosat Surabaya Terbaru account, their call center agents are available to help. |
| Bill Payment Assistance | If you are having trouble paying your bill, their agents can provide you with assistance on how to pay it. |
| Technical Support | If you are experiencing technical issues with your Indosat Surabaya Terbaru services, their call center agents can provide you with technical support. |
| Complaints | If you are dissatisfied with any aspect of your Indosat Surabaya Terbaru services, you can file a complaint with their call center agents. |
| Service Upgrades | If you want to upgrade your Indosat Surabaya Terbaru services, their call center agents can help you with the process. |
Frequently Asked Questions
1. What are Indosat Surabaya Terbaru’s operating hours for their call center?
Indosat Surabaya Terbaru’s call center is open 24/7.
2. Can I only contact Indosat Surabaya Terbaru’s call center through phone?
No, you can also contact them through email or social media.
3. What language does Indosat Surabaya Terbaru’s call center support?
Indosat Surabaya Terbaru’s call center supports both Bahasa Indonesia and English.
4. How long does it take for Indosat Surabaya Terbaru’s call center to respond to an email?
It takes approximately 24-48 hours for Indosat Surabaya Terbaru’s call center to respond to an email.
5. How do I make a complaint to Indosat Surabaya Terbaru’s call center?
You can file a complaint by calling their call center or sending an email to customer_care@indosat.com.
6. Can I pay my Indosat Surabaya Terbaru bill through their call center?
Yes, you can pay your bill through their call center.
7. What information do I need to provide when contacting Indosat Surabaya Terbaru’s call center?
You will need to provide your Indosat Surabaya Terbaru account number, your phone number, and your full name.
8. Can I request for a refund through Indosat Surabaya Terbaru’s call center?
Yes, you can request for a refund through their call center.
9. How do I upgrade my Indosat Surabaya Terbaru services?
You can upgrade your services by calling their call center and requesting for an upgrade.
10. Can I cancel my Indosat Surabaya Terbaru services through their call center?
Yes, you can cancel your services by calling their call center.
11. How long does it take to activate my Indosat Surabaya Terbaru services?
It takes approximately 24-48 hours for your services to be activated.
12. Can I change my Indosat Surabaya Terbaru plan through their call center?
Yes, you can change your plan by calling their call center.
13. What payment methods are accepted by Indosat Surabaya Terbaru’s call center?
Indosat Surabaya Terbaru’s call center accepts payment through credit cards, debit cards, and bank transfers.
Conclusion
In this article, we have provided you with a comprehensive guide on Indosat Surabaya Terbaru’s call center. We have covered everything from how to contact them, what services they offer, and what to expect when you call.
If you are an Indosat Surabaya Terbaru customer, their call center is an essential resource that can help you resolve any issues you may have with their services. We encourage you to reach out to their call center if you need any assistance.
Thank you for reading our article! We hope you have found it informative and helpful. If you have any further questions, feel free to reach out to Indosat Surabaya Terbaru’s call center.
Closing Statement with Disclaimer
This article is for informational purposes only. We have endeavored to provide accurate and up-to-date information on Indosat Surabaya Terbaru’s call center. However, we make no guarantees or warranties about the accuracy, completeness, or reliability of the information provided.
Indosat Surabaya Terbaru’s policies and services are subject to change without notice. We encourage readers to verify any information provided in this article with Indosat Surabaya Terbaru directly.
Furthermore, we are not affiliated with Indosat Surabaya Terbaru or any other telecommunication company mentioned in this article. Any views or opinions expressed in this article are solely those of the author and do not reflect the views or opinions of Indosat Surabaya Terbaru or any other company.
Thank you for reading our article!