Indihome Purwakarta Call Center: A Comprehensive Guide

Introduction

Welcome to our in-depth guide on Indihome Purwakarta, the leading internet and cable TV provider in Indonesia. If you’re looking for reliable high-speed internet and premium cable TV services in Purwakarta, then you’ve come to the right place. In this guide, we’ll provide you with all the information you need to know about Indihome Purwakarta, including their services, packages, features, and customer support. We’ll also answer some of the most frequently asked questions about Indihome Purwakarta, so you’ll have a better understanding of their products and services. So, let’s get started!

About Indihome Purwakarta

Indihome Purwakarta is a subsidiary of Telkom Indonesia, the largest telecommunication company in Indonesia. Indihome Purwakarta provides internet and cable TV services to households and businesses in Purwakarta and the surrounding areas. They use advanced fiber-optic technology to offer high-speed internet and over 300 channels of premium cable TV. Indihome Purwakarta has a dedicated team of professionals who provide excellent customer support via their call center, email, and social media platforms.

Services Offered by Indihome Purwakarta

Indihome Purwakarta offers a wide range of services to meet the needs of their customers. Their services include:

Services Description
Internet High-speed internet with speeds up to 100 Mbps.
Cable TV Over 300 channels of premium cable TV.
Phone Landline phone services with unlimited local calls.

Features of Indihome Purwakarta

Indihome Purwakarta provides a range of features to enhance your internet and cable TV experience. Some of their features include:

  • Wi-Fi coverage in every corner of your house with advanced Wi-Fi extenders.
  • Parental controls to block inappropriate content for children.
  • Cloud storage to store your important files and data.
  • 24/7 customer support via their call center, email, and social media platforms.
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Indihome Purwakarta Packages

Indihome Purwakarta offers several packages to suit your needs and budget. Their packages include:

  • Indihome Internet 10 Mbps + Cable TV (HD Channels)
  • Indihome Internet 20 Mbps + Cable TV (HD Channels)
  • Indihome Internet 50 Mbps + Cable TV (HD Channels)
  • Indihome Internet 100 Mbps + Cable TV (HD Channels)

Indihome Purwakarta Call Center

Indihome Purwakarta has a dedicated call center to provide customer support and assistance. Their call center is available 24/7 to answer your queries and resolve any issues you may have. You can reach their call center by dialing 147 or sending an email to support@indihome.co.id. You can also contact them via their social media platforms such as Facebook, Twitter, and Instagram.

Frequently Asked Questions about Indihome Purwakarta

1. What is Indihome Purwakarta?

Indihome Purwakarta is a leading internet and cable TV provider in Indonesia. They use advanced fiber-optic technology to offer high-speed internet and over 300 channels of premium cable TV.

2. What services does Indihome Purwakarta offer?

Indihome Purwakarta offers internet, cable TV, and phone services to households and businesses in Purwakarta and the surrounding areas.

3. What are the features of Indihome Purwakarta?

Indihome Purwakarta provides a range of features to enhance your internet and cable TV experience. Some of their features include Wi-Fi coverage in every corner of your house, parental controls, cloud storage, and 24/7 customer support.

4. What packages does Indihome Purwakarta offer?

Indihome Purwakarta offers several packages to suit your needs and budget, including Indihome Internet 10 Mbps + Cable TV (HD Channels), Indihome Internet 20 Mbps + Cable TV (HD Channels), Indihome Internet 50 Mbps + Cable TV (HD Channels), and Indihome Internet 100 Mbps + Cable TV (HD Channels).

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5. How can I contact Indihome Purwakarta?

You can contact Indihome Purwakarta by dialing 147 or sending an email to support@indihome.co.id. You can also contact them via their social media platforms such as Facebook, Twitter, and Instagram.

6. What is the speed of Indihome Purwakarta internet?

Indihome Purwakarta offers high-speed internet with speeds up to 100 Mbps.

7. Is Indihome Purwakarta available in my area?

You can check if Indihome Purwakarta is available in your area by visiting their website and entering your address.

8. Can I bundle services with Indihome Purwakarta?

Yes, you can bundle internet, cable TV, and phone services with Indihome Purwakarta for a discounted price.

9. What payment methods does Indihome Purwakarta accept?

Indihome Purwakarta accepts payment via bank transfer, credit card, and e-wallet.

10. Can I upgrade or downgrade my Indihome Purwakarta package?

Yes, you can upgrade or downgrade your Indihome Purwakarta package at any time by contacting their call center.

11. Is there a contract with Indihome Purwakarta?

Yes, there is a contract with Indihome Purwakarta. The length of the contract depends on the package you choose.

12. What is the installation process for Indihome Purwakarta?

Indihome Purwakarta provides a professional installation service, and their team will install the equipment and set up the services for you.

13. What is the cancellation policy for Indihome Purwakarta?

You can cancel your Indihome Purwakarta package by contacting their call center. However, there may be cancellation fees depending on the terms of your contract.

Conclusion

Indihome Purwakarta is the leading internet and cable TV provider in Purwakarta and the surrounding areas. With their advanced fiber-optic technology, high-speed internet, premium cable TV, and excellent customer support, Indihome Purwakarta is the perfect choice for households and businesses who want reliable and affordable services. We hope this guide has provided you with all the information you need to know about Indihome Purwakarta. If you have any further questions, don’t hesitate to contact their call center or visit their website.

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Closing Statement with Disclaimer

The information provided in this article is accurate as of the time of writing. However, please note that Indihome Purwakarta may change their services, packages, and features without prior notice. Therefore, we recommend that you visit their website or contact their call center for the latest information. Also, the views and opinions expressed in this article are solely those of the author and do not necessarily reflect the official policy or position of Indihome Purwakarta.