Discover Everything about Herona Express Jakarta Call Center!

Are you curious about Herona Express Jakarta? Read on for all the details!

Greetings, dear readers! Are you looking for reliable transportation options in Jakarta? Commuting in Jakarta can be stressful, especially with the current traffic situation. This is where Herona Express Jakarta comes in to save the day! Known for its impeccable service and timely departures, Herona Express Jakarta stands out among the plethora of transportation options available in Jakarta. Let us delve into the details and discover what makes Herona Express Jakarta the perfect choice for anyone looking for comfort, reliability, and safety.

🚍 About Herona Express Jakarta

Herona Express Jakarta is a transportation company that offers intercity bus services in Jakarta. Established in 1995, Herona Express Jakarta has become a household name for commuter and long-distance travelers alike. With its motto “Jujur, Aman, Nyaman” (Honest, Safe, Comfortable), Herona Express Jakarta prides itself on providing excellent service to its customers.

Herona Express Jakarta operates from its own terminal, which is located at Jalan Kolonel Sugiono No. 2, Ciputat, South Tangerang. The terminal is well-maintained and serves as a hub for buses traveling to various destinations across Indonesia.

Routes and Services

Herona Express Jakarta offers a wide range of routes to cater to the needs of different travelers. Some of the popular routes offered by Herona Express Jakarta include:

Route Departure Time Price (IDR)
Jakarta – Bandung 07:30, 10:30, 13:30, 16:30, 19:30 125,000
Jakarta – Semarang 07:00, 08:00, 10:00, 12:00, 16:00 225,000
Jakarta – Yogyakarta 07:00, 11:00, 13:00, 15:00, 19:00 225,000
Jakarta – Surabaya 08:00, 10:00, 12:00, 14:00, 16:00, 18:00 325,000
TRENDING 🔥  Halle Jobs Call Center: Everything You Need to Know

In addition to these routes, Herona Express Jakarta also offers chartered bus services for groups and corporate clients. The buses are equipped with modern amenities to ensure a comfortable journey, such as air conditioning, reclining seats, and on-board toilets.

Ticketing and Reservation

Herona Express Jakarta makes it easy for customers to purchase tickets and reserve seats through different channels. Customers can:

  • Visit Herona Express Jakarta’s terminal at Jalan Kolonel Sugiono No. 2, Ciputat, South Tangerang, and purchase tickets at the ticketing counter.
  • Book tickets online through Herona Express Jakarta’s official website.
  • Use one of the many e-wallet payment platforms available in Indonesia, such as Go-Pay, DANA, or OVO, to purchase tickets.

Customer Service and Call Center

Herona Express Jakarta takes pride in its excellent customer service. The company values its customers’ feedback and strives to improve its services continuously. Customers can contact Herona Express Jakarta’s call center at 021-7420-288 or send an email to info@heronaexpress.com for any inquiries or complaints. The call center operates 24 hours a day, seven days a week, to ensure that customers receive timely assistance.

👀 Frequently Asked Questions (FAQs)

1. Is it safe to travel with Herona Express Jakarta?

Yes, it is safe to travel with Herona Express Jakarta. The company has a strict safety policy, and all drivers undergo regular training to ensure safe driving practices.

2. What are the amenities available on Herona Express Jakarta’s buses?

Herona Express Jakarta’s buses are equipped with air conditioning, reclining seats, and on-board toilets. Some buses also have entertainment systems for passengers.

TRENDING 🔥  No Telp Mandiri Call Center: Your One-Stop Solution for All Financial Inquiries

3. Can I change my travel dates or routes after booking a ticket?

Yes, you can change your travel dates or routes after booking a ticket by contacting Herona Express Jakarta’s call center at 021-7420-288.

4. How can I cancel my ticket?

You can cancel your ticket by visiting Herona Express Jakarta’s terminal or contacting the call center. Please note that cancellation fees may apply.

5. What is the baggage allowance on Herona Express Jakarta’s buses?

Each passenger is allowed to carry one piece of luggage weighing up to 20 kg. Additional luggage may incur additional fees.

6. Can I bring pets on board?

No, pets are not allowed on board Herona Express Jakarta’s buses.

7. Does Herona Express Jakarta have Wi-Fi on board?

Some of Herona Express Jakarta’s buses have Wi-Fi on board. Please check with the company when booking your ticket.

8. Can I request a specific seat?

Yes, you can request a specific seat when booking your ticket. However, please note that seat availability may vary.

9. Are there any discounts available for students or senior citizens?

No, Herona Express Jakarta does not offer discounts for students or senior citizens.

10. Can I book a whole bus for a group trip?

Yes, Herona Express Jakarta offers chartered bus services for group trips. Please contact the call center for more information.

11. What should I do if I missed my bus?

You can contact Herona Express Jakarta’s call center at 021-7420-288 for assistance. However, please note that rescheduling fees may apply.

12. Are there any refreshments or meals provided on board?

No, Herona Express Jakarta does not provide refreshments or meals on board. However, some buses may stop at rest areas along the way.

TRENDING 🔥  Schaffhausen Call Center: Creating Exceptional Customer Service Experiences

13. Can I track my bus’s location?

Yes, you can track your bus’s location through Herona Express Jakarta’s mobile app. Please download the app and log in to your account to access this feature.

🤝 Conclusion: Travel Comfortably and Safely with Herona Express Jakarta

In conclusion, Herona Express Jakarta is a reliable, safe, and comfortable transportation option for anyone traveling in Jakarta. With its wide range of routes, modern amenities, excellent customer service, and affordable prices, Herona Express Jakarta is your go-to choice for intercity bus services. So why wait? Book your ticket now and experience the comfort and safety of traveling with Herona Express Jakarta!

Disclaimer:

The information provided in this article is accurate at the time of writing. Please note that routes, schedules, prices, and policies may change without prior notice. Kindly confirm with Herona Express Jakarta’s official website or call center for the latest information. This article is not sponsored, and the author has no affiliation with Herona Express Jakarta.