The Comprehensive Guide to Fujifilm Indonesia Call Center – Everything You Need to Know

👋 Introduction: Welcome to Fujifilm Indonesia Call Center

If you are looking for a reliable and efficient call center service provider in Indonesia, Fujifilm Indonesia Call Center is a name to reckon with. We offer excellent customer care services that are designed to meet every client’s specific needs. Our team of professionals is always available to assist you in resolving issues that might arise with your products and services.

Fujifilm Indonesia Call Center is a subsidiary of Fujifilm Holdings Corporation, a world-renowned Japanese multinational conglomerate that specializes in imaging and photographic equipment. We are dedicated to providing our customers with the best experience possible.

In this comprehensive guide, we will take you through everything you need to know about Fujifilm Indonesia Call Center, from our history, services, FAQS, and how to contact us. Keep reading to learn more!

🏢 About Fujifilm Indonesia Call Center

🔍 History

Fujifilm Indonesia Call Center was established in 2007, as part of Fujifilm’s expansion plan in Indonesia. Over the years, we have been committed to providing exceptional customer care services to our clients. Our contact center is equipped with the latest technology that enables us to manage both inbound and outbound communications efficiently.

📞 Services Offered

Fujifilm Indonesia Call Center offers a wide range of services to cater to our clients’ needs. These services include:

Services Description
Technical Support Our team of experts are always available to assist you with any technical issues related to your products.
Sales Query We provide information on our products, sales, promotions, and offers available.
Complaints Handling Our team is dedicated to resolving any complaints and grievances you may have with our products or services.
General Enquiries We answer any general queries you may have about our products and services.
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🤔 Frequently Asked Questions

📝 General Enquiries

🙋‍♀️ Q: Do I need an appointment to visit the Fujifilm Indonesia Call Center?

A: No. You do not need an appointment to visit our call center. However, due to the ongoing pandemic, we encourage our customers to contact us through our call center or email.

🙋‍♂️ Q: What are your operating hours?

A: Our call center operates from Monday to Friday, 8 AM to 5 PM, except during public holidays.

🙋‍♀️ Q: Can I purchase Fujifilm products directly from the call center?

A: No. We do not sell products directly from our call center. You can purchase our products from our authorized dealers or our online store.

👨‍💻 Technical Support

🙋‍♂️ Q: How do I update my camera’s firmware?

A: You can update your camera’s firmware by downloading the latest firmware from our website and following the instructions provided in the manual.

🙋‍♀️ Q: Why is my camera not turning on?

A: Ensure that your camera has a fully charged battery or try using a different battery. If the problem persists, contact our technical support team.

🙋‍♂️ Q: How do I clean my camera’s sensor?

A: It is recommended that you use a blower or a microfiber cloth to clean your camera’s sensor. If you are unsure about how to clean the sensor, contact our technical support team.

📞 Contact Fujifilm Indonesia Call Center

If you have any queries or require assistance, you can contact Fujifilm Indonesia Call Center through the following:

  • Phone: +62 21 2957 3888
  • Email: info@fujifilm.co.id
  • Address: Jl. TB Simatupang No. 29, Pasar Minggu, Jakarta Selatan, 12520
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👋 Conclusion: Reach Out to Us Today

Fujifilm Indonesia Call Center is dedicated to providing our customers with the best experience possible. Our team of professionals is always ready to assist you with any queries or issues you may have. Contact us today for excellent customer care services.

✍️ Disclaimer Statement

The information provided in this article is for educational purposes only. While we aim to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.