Introduction
Welcome to our article about Eka Hospital Pekanbaru, one of the leading healthcare facilities in Riau Province, Indonesia. Our aim is to provide you with a comprehensive understanding of the services offered by this hospital, specifically focusing on its call center. We believe that this article will help you learn more about Eka Hospital Pekanbaru and its commitment to delivering quality healthcare services to its patients.
At present, healthcare is one of the most critical aspects of our daily lives. We all need medical attention at some point, and having access to quality healthcare services can make a significant difference in our lives. Eka Hospital Pekanbaru understands this need, and it is committed to providing its patients with the best possible care through its call center.
If you want to learn more about Eka Hospital Pekanbaru and its call center, keep reading!
Eka Hospital Pekanbaru: A Brief Overview
Eka Hospital Pekanbaru is a private hospital located in Pekanbaru, the capital of Riau Province, Indonesia. The hospital was established in 2008 and has since become a leading healthcare facility in the region. Eka Hospital Pekanbaru offers a wide range of medical services, including outpatient and inpatient care, specialist consultations, and emergency care.
One of the most remarkable things about Eka Hospital Pekanbaru is its commitment to providing high-quality healthcare services to its patients. The hospital has state-of-the-art facilities, a team of experienced healthcare professionals, and a patient-centered approach that ensures that every patient receives the care they need.
Table 1: Eka Hospital Pekanbaru at a Glance
| Facility | Information |
|---|---|
| Location | Pekanbaru, Riau Province, Indonesia |
| Year Established | 2008 |
| Accreditation | National Accreditation Committee (KARS) |
| Beds | 150 |
| Specialties | Cardiology, Neurology, Orthopedics, Pediatrics, Obstetrics and Gynecology, Surgery, Internal Medicine, Radiology |
The Eka Hospital Pekanbaru Call Center
The Eka Hospital Pekanbaru call center is one of the hospital’s most critical departments. It is responsible for handling patient inquiries, scheduling appointments, and providing medical information to patients. The call center operates 24 hours a day, seven days a week, and is staffed by a team of experienced medical professionals.
By calling the Eka Hospital Pekanbaru call center, patients can get the information they need about the hospital’s services and facilities. They can schedule appointments with specialists or make general inquiries about their health. The call center also provides medical advice to patients who need it and can guide them on the appropriate course of action to take.
Table 2: Eka Hospital Pekanbaru Call Center Contact Information
| Department | Phone Number | |
|---|---|---|
| Call Center | 0811-750-750 | callcenter@ekahospital.com |
Frequently Asked Questions
FAQ 1: What kind of medical services does Eka Hospital Pekanbaru offer?
Eka Hospital Pekanbaru offers a broad range of medical services, including outpatient and inpatient care, specialist consultations, and emergency care. The hospital’s specialties include cardiology, neurology, orthopedics, pediatrics, obstetrics and gynecology, surgery, internal medicine, and radiology.
FAQ 2: What are the hospital’s operating hours?
Eka Hospital Pekanbaru operates 24 hours a day, seven days a week.
FAQ 3: How do I schedule an appointment with a specialist?
You can schedule an appointment with a specialist by calling the Eka Hospital Pekanbaru call center at 0811-750-750.
FAQ 4: Does Eka Hospital Pekanbaru accept health insurance?
Yes, Eka Hospital Pekanbaru accepts health insurance. You can contact the hospital’s call center for more information about the insurance providers they work with.
FAQ 5: How do I get to Eka Hospital Pekanbaru?
Eka Hospital Pekanbaru is located in Pekanbaru, Riau Province, Indonesia. You can use public transportation or a taxi to get to the hospital.
FAQ 6: What languages does the call center staff speak?
The call center staff at Eka Hospital Pekanbaru can speak Indonesian and English fluently.
FAQ 7: Can I get medical advice from the call center?
Yes, the call center staff can provide medical advice to patients who need it and guide them on the appropriate course of action to take. However, please note that the advice provided through the call center is not a substitute for medical consultation or treatment.
FAQ 8: What kind of medical equipment does the hospital have?
Eka Hospital Pekanbaru has state-of-the-art medical equipment, including a CT scanner, MRI, X-ray, ultrasound, and laboratory facilities.
FAQ 9: How does the hospital ensure patient safety?
Eka Hospital Pekanbaru has a patient safety program in place that includes protocols for infection prevention and control, medication safety, and quality management. The hospital also conducts regular staff training to ensure that healthcare professionals are equipped with the knowledge and skills necessary to provide safe and high-quality care.
FAQ 10: Are there any patient support groups at Eka Hospital Pekanbaru?
Yes, Eka Hospital Pekanbaru has a patient support group for cancer patients and their families. The support group aims to provide emotional support and practical advice to patients and their families.
FAQ 11: What payment methods does the hospital accept?
Eka Hospital Pekanbaru accepts payment through cash, credit card, and bank transfer.
FAQ 12: Does the hospital offer home care services?
Yes, Eka Hospital Pekanbaru offers home care services to patients who need them. The home care services are provided by a team of trained healthcare professionals who can provide medical treatment and support to patients in the comfort of their homes.
FAQ 13: How can I give feedback about my experience at Eka Hospital Pekanbaru?
You can give feedback about your experience at Eka Hospital Pekanbaru by contacting the hospital’s customer service department. You can also fill out a feedback form on the hospital’s website.
Conclusion
In conclusion, Eka Hospital Pekanbaru is a leading healthcare facility in Riau Province, Indonesia, that is committed to providing high-quality care to its patients. The hospital’s call center is a vital department that plays a crucial role in ensuring that patients receive the care they need. By calling the Eka Hospital Pekanbaru call center, patients can schedule appointments, ask questions, and get the medical advice they need.
If you need medical attention or have questions about your health, we encourage you to contact the Eka Hospital Pekanbaru call center at 0811-750-750. The hospital’s experienced medical professionals are always ready to help you.
Disclaimer
The information provided in this article is for educational and informational purposes only and should not be construed as medical advice or used as a substitute for professional medical consultation or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.