An Introduction to Citilink di Surabaya
Welcome to the world of Citilink di Surabaya, a leading provider of air travel solutions in Indonesia that operates with one of the youngest fleets in the region, consisting of Airbus A320 and A320neo aircrafts. Our goal is to offer affordable and reliable air travel options that cater to every individual’s needs.
We understand that air travel can be a stressful experience; that’s why we have established a comprehensive call center to address any concerns and queries that you may have. Our friendly and experienced staff will assist you with all your travel needs, including ticket booking, reservations, and general inquiries.
Whether you’re a seasoned traveler or a first-time flyer, Citilink di Surabaya is here to provide you with a seamless and hassle-free experience, ensuring your journey is comfortable, convenient, and enjoyable.
Why Choose Citilink di Surabaya Call Center?
👉24/7 Availability: Our call center operates 24/7, so you can reach out to us anytime, anywhere, and we’ll be there to assist you.
👉Multilingual Support: We acknowledge that not everyone speaks Indonesian, which is why our staff is capable of communicating in multiple languages, including English, Mandarin, and Korean, to name a few.
👉Expert Guidance: Our team consists of experienced professionals who are well-versed in the travel industry and can provide you with expert guidance on the best travel options that suit your needs.
👉Quick Response Time: We understand that travel plans can change at a moment’s notice, which is why we ensure quick response times to cater to any last-minute changes you may have.
Complete Information About Citilink di Surabaya
| Company Name | Citilink di Surabaya |
|---|---|
| Headquarters | Surabaya, Indonesia |
| Founded | 2001 |
| Website | https://www.citilink.co.id/ |
| Fleet Size | 51 |
| Destinations | 27 Domestic Destinations and 5 International Destinations |
| Call Center Number | 0804-1-080808 |
Frequently Asked Questions
1. How do I book a flight with Citilink di Surabaya?
Booking a flight with us is easy. You can either book online through our website or call our 24/7 call center to book via phone.
2. What destinations does Citilink di Surabaya fly to?
We currently fly to 27 domestic and 5 international destinations.
3. Is there any baggage allowance on Citilink di Surabaya flights?
Yes, every passenger is entitled to carry-on baggage and checked baggage, subject to the airline’s baggage policy.
4. What is the check-in policy for Citilink di Surabaya?
Passengers can check-in for Citilink di Surabaya flights online, through the website, mobile application or at the airport.
5. Can I cancel or change my flight booking?
Yes, you can cancel or change your flight booking subject to our terms and conditions. Contact our call center for assistance.
6. What payment methods are accepted by Citilink di Surabaya?
We accept various payment options, including credit cards, bank transfers, and electronic wallets.
7. What is the infant policy for Citilink di Surabaya?
Infants under two years old may travel free of charge when accompanied by an adult; however, they are not entitled to a seat and must travel on the lap of the accompanying adult.
8. Can I pre-book meals for my flight?
Yes, you can pre-book your meals while booking your flight or by contacting our call center.
9. Are there any loyalty programs for frequent flyers?
Yes, we have a loyalty program called “Citilink QPoints” that rewards our frequent flyers with exclusive benefits and privileges.
10. How can I reach Citilink di Surabaya call center?
You can reach us by calling our 24/7 call center number 0804-1-080808 or by reaching out to us via our website or social media channels.
11. Can I get a refund for my Citilink di Surabaya flight?
Yes, you can get a refund subject to our terms and conditions. Contact our call center for assistance.
12. What is the pet policy for Citilink di Surabaya?
We allow pets on board under certain conditions, subject to the airline’s pet policy. Contact our call center for assistance.
13. Can I request special assistance for my flight?
Yes, you can request special assistance while booking your flight or by contacting our call center.
Conclusion
In conclusion, Citilink di Surabaya call center is your go-to solution for all your air travel needs. With 24/7 availability, multilingual support, expert guidance and quick response times, we aim to provide a seamless and hassle-free experience to our customers. Don’t hesitate to reach out to us for all your travel needs.
Take Action Today!
Call our 24/7 call center at 0804-1-080808 or visit our website at https://www.citilink.co.id/ to book your next flight with Citilink di Surabaya.
Disclaimer
The information provided in this article is accurate as of the time of writing. However, please note that Citilink di Surabaya’s policies and procedures are subject to change without notice. Please refer to our website or contact our call center for the latest information.