Introduction
Greetings, esteemed readers! Are you curious about BNI Hasanah Card Call Center and its features? You have come to the right place! In this article, we will provide a detailed guide about BNI Hasanah Card Call Center and all its aspects.
BNI is one of the largest banks in Indonesia, and the BNI Hasanah Card is one of its most popular products. The Hasanah Card provides multiple benefits and features to its users, and the Call Center is one of them. The BNI Hasanah Card Call Center is a service that enables customers to contact BNI Hasanah Card Customer Service Representatives to ask questions, report issues, or file complaints.
In the following sections, we will explain in detail the features of BNI Hasanah Card Call Center and all other aspects of the Hasanah Card. So, fasten your seatbelts and get ready to explore the world of BNI Hasanah Card!
What is BNI Hasanah Card?
BNI Hasanah Card is a Sharia-compliant credit card offered by Bank Negara Indonesia (BNI). The card is designed to meet the needs of customers who require a credit card that does not conflict with their religious beliefs. The card offers various benefits such as cashback on transactions, reward points, and discounts on various merchants.
But what sets BNI Hasanah Card apart from other credit cards is its Sharia-compliance and its commitment to providing ethical financial products and services.
The BNI Hasanah Card Call Center is one of the many features that make BNI Hasanah Card stand out.
What is BNI Hasanah Card Call Center?
The BNI Hasanah Card Call Center is a service that enables customers to contact BNI Hasanah Card Customer Service Representatives to ask questions, report issues, or file complaints. The Call Center is available 24/7, and customers can access it from anywhere in Indonesia. The BNI Hasanah Card Call Center can be reached through a toll-free number, email, or live chat.
What are the Benefits of BNI Hasanah Card Call Center?
The BNI Hasanah Card Call Center offers several benefits to its customers. Some of the benefits are:
| Benefit | Description |
|---|---|
| 24/7 Availability | Customers can contact the Call Center at any time, even on weekends and holidays. |
| Toll-Free Number | The Call Center can be reached through a toll-free number, making it easier and cheaper for customers to contact BNI Hasanah Card Customer Service Representatives. |
| Email Support | Customers can also contact the Call Center through email if they are not comfortable talking over the phone. |
| Live Chat Support | The Call Center offers live chat support, which is convenient for customers who prefer online communication. |
| Complaint Resolution | The Call Center is equipped to handle complaints and ensure their resolution in a timely and efficient manner. |
| Information and Inquiry Services | The Call Center provides information and inquiry services to customers who have questions about their Hasanah Card or its features. |
How to Contact BNI Hasanah Card Call Center?
Customers can contact the BNI Hasanah Card Call Center through any of the following methods:
Through Phone call:
Customers can call the BNI Hasanah Card Call Center toll-free number at 1500780.
Through Email:
Customers can send an email to hasanahcare@bni.co.id or hasanahcard@bni.co.id for any queries.
Through Live Chat:
Customers can access the live chat support service by visiting the BNI Hasanah Card website at www.bni.co.id and clicking on the live chat icon on the bottom right of the screen.
Frequently Asked Questions (FAQs)
1. How to apply for a BNI Hasanah Card?
Customers can apply for a BNI Hasanah Card by visiting the nearest BNI branch and completing the application process.
2. What are the eligibility criteria for a BNI Hasanah Card?
The eligibility criteria for a BNI Hasanah Card are:
- Being an Indonesian citizen
- Age over 21 years old
- Having a minimum monthly income of IDR 3,000,000
3. How to activate a BNI Hasanah Card?
Customers can activate their BNI Hasanah Card through the BNI Mobile app or by going to the nearest BNI ATM.
4. How to check the balance of a BNI Hasanah Card?
Customers can check the balance of their BNI Hasanah Card by accessing their account through the BNI Mobile app or by visiting the nearest BNI ATM.
5. How to make a payment for BNI Hasanah Card?
Customers can make a payment for their BNI Hasanah Card through various methods such as BNI Mobile app, BNI ATM, or internet banking.
6. What to do if the Hasanah Card is lost or stolen?
Customers should immediately contact the BNI Hasanah Card Call Center and report the loss or theft of their card.
7. Can BNI Hasanah Card be used internationally?
Yes, BNI Hasanah Card can be used internationally at any merchant that accepts Mastercard.
8. What is the cashback percentage offered by BNI Hasanah Card?
The cashback percentage offered by BNI Hasanah Card varies depending on the transaction and the merchant. Customers should check the BNI website for details.
9. How to redeem reward points earned through BNI Hasanah Card?
Customers can redeem their reward points through the BNI Mobile app or by visiting the nearest BNI branch.
10. Can additional Hasanah Cards be requested?
Yes, customers can request additional Hasanah Cards for their family members or friends.
11. What to do if there is an unauthorized transaction on the Hasanah Card?
Customers should immediately report any unauthorized transactions on their Hasanah Card to the BNI Hasanah Card Call Center.
12. What is the minimum payment for a BNI Hasanah Card?
The minimum payment for a BNI Hasanah Card is 10% of the total outstanding balance.
13. What is the late payment fee for a BNI Hasanah Card?
The late payment fee for a BNI Hasanah Card is 3% of the total outstanding balance or IDR 100,000, whichever is higher.
Conclusion
In conclusion, BNI Hasanah Card is a Sharia-compliant credit card with many benefits and features, one of which is the BNI Hasanah Card Call Center. The Call Center is available 24/7 and offers various methods to contact customer service representatives, making it easy and convenient for customers to resolve their issues.
If you are interested in applying for a BNI Hasanah Card or have any questions, do not hesitate to contact the BNI Hasanah Card Call Center or visit the nearest BNI branch.
Important Disclaimer
The information provided in this article is for general informational purposes only and should not be considered as professional advice. Readers should always consult with a professional advisor before making any financial decisions. The author and publisher of this article do not accept any liability for any financial loss or damage arising from the use of this article or its contents.