Introduction
Welcome to our comprehensive guide on Bandara Sepinggan, the bustling airport located in Balikpapan, East Kalimantan. In this article, we will take a deep dive into the fascinating world of Bandara Sepinggan, from its history and infrastructure to the services it offers and the call center it operates. Whether you’re a frequent traveler, an aviation enthusiast, or simply curious about this Indonesian airport, you’ve come to the right place.
👉🏼 This guide aims to provide you with all the information you need to know about Bandara Sepinggan, from its facilities and operations to the most frequently asked questions. By the end of this article, you’ll have a comprehensive understanding of the airport, its services, and the call center that supports it.
History and Development
Bandara Sepinggan has a rich history dating back to the early 20th century when it was used primarily for military purposes. Over time, the airport has undergone several transformations and upgrades, transforming it into the state-of-the-art facility it is today. In 2012, it was declared as the busiest airport in Kalimantan with over 6 million passengers passing through its gates.
👉🏼 Today, Bandara Sepinggan stands as a symbol of Indonesia’s commitment to modern aviation infrastructure, offering an array of services and facilities to ensure the safety and comfort of its passengers.
Infrastructure and Facilities
Bandara Sepinggan boasts a vast infrastructure with world-class facilities that cater to a wide range of passengers’ needs. The airport has a single passenger terminal that covers an area of 36,000 square meters and can accommodate up to 15 million passengers annually. The terminal is equipped with modern amenities such as Wi-Fi, restaurants, lounges, duty-free shops, ATMs, and currency exchange desks.
👉🏼 Additionally, the airport has a vast apron that can accommodate up to 28 aircraft, four of which are equipped with aerobridges. The airport has ample parking space, a medical center, a prayer room, and a children’s play area, making it an ideal destination for families.
Services and Amenities
Bandara Sepinggan offers a wide range of services and amenities that cater to the needs of its passengers. The airport provides baggage handling services, wheelchair assistance, and baggage wrapping services. There are also several lounges at the airport, including the Garuda Indonesia Lounge, which offers premium services such as shower facilities and buffet dining.
👉🏼 The airport also offers a variety of dining options, ranging from fast food restaurants to cafés and fine dining restaurants. Additionally, there are several duty-free shops at the airport, offering an array of products ranging from electronics to souvenirs.
Bandara Sepinggan Call Center
Bandara Sepinggan offers a dedicated call center that provides assistance to passengers before, during, and after their flight. The call center can be reached through the following channels:
- Phone: +62-851-5630-4444
- Email: callcenter@bandaraspg.co.id
- WhatsApp: +62-819-6345-0000
👉🏼 The call center provides assistance with flight schedules, booking inquiries, baggage handling, and lost and found items. Additionally, the call center offers assistance with immigration and customs inquiries, visa applications, and ground transportation.
FAQs
1. How do I get to Bandara Sepinggan?
You can reach Bandara Sepinggan via taxi, shuttle bus, or private car. The airport is located approximately 7 kilometers from the city center and can be reached within 20 minutes.
2. What airlines operate at Bandara Sepinggan?
Bandara Sepinggan is served by several airlines, including Garuda Indonesia, Batik Air, Citilink, Lion Air, and Sriwijaya Air.
3. Is there a hotel at Bandara Sepinggan?
There are several hotels located near Bandara Sepinggan, including Swiss-Belinn Balikpapan, Ibis Balikpapan, and Novotel Balikpapan.
4. Can I rent a car at the airport?
Yes, several car rental companies operate at Bandara Sepinggan, including Avis, Europcar, and Hertz.
5. How early should I arrive at the airport?
It is recommended that passengers arrive at least two hours before their flight’s scheduled departure time.
6. What is the baggage limit for domestic flights?
The baggage limit for domestic flights is usually 20-30 kgs, depending on the airline and the ticket class.
7. Are there any duty-free shops at Bandara Sepinggan?
Yes, there are several duty-free shops available, including DFS, King Power, and The Shilla Duty-Free.
8. Are there any lounges at the airport?
Yes, several lounges are available at Bandara Sepinggan, including the Garuda Indonesia Lounge, the Executive Lounge, and the Plaza Premium Lounge.
9. Is there a currency exchange desk at the airport?
Yes, there are several currency exchange desks located throughout the airport.
10. Can I bring my pet on board?
Yes, passengers can bring their pets on board, subject to the airline’s regulations and fees.
11. How can I track my flight status?
You can check your flight status through the airline’s website or by calling the Bandara Sepinggan call center.
12. What should I do if my luggage is lost or damaged?
You should immediately report the loss or damage to the airline’s baggage service office, located in the baggage claim area. You can also contact the Bandara Sepinggan call center for assistance.
13. Is there a medical center at the airport?
Yes, there is a medical center located on the first floor of the terminal building.
Conclusion
As we conclude our guide on Bandara Sepinggan, we hope that we have provided you with valuable information about this world-class airport. Whether you’re a frequent traveler or a first-time visitor, Bandara Sepinggan is sure to impress you with its modern facilities and top-notch services. Don’t forget to reach out to the bandara sepinggan call center for assistance with any travel-related inquiries.
👉🏼 We encourage you to explore the airport’s amenities and take advantage of the services it offers for a hassle-free and enjoyable travel experience.
Closing Statement with Disclaimer
While we have taken great care to ensure the accuracy and completeness of the information provided in this guide, we cannot guarantee that it is entirely error-free or up to date. The information provided is intended for informational purposes only and should not be construed as legal or professional advice. We recommend that you confirm any information with the appropriate authorities before relying on it for any purpose.
👉🏼 By using and relying on the information provided in this guide, you acknowledge and accept the above disclaimer and release us from any liability or responsibility arising from your use of this information.