Anterin Driver Call Center: Connecting Passengers with Trusted Drivers

Introduction

Welcome to our article on Anterin Driver Call Center – the go-to app for passengers looking for trusted drivers in Indonesia! In this article, we will provide a detailed explanation of Anterin Driver, its features, and how it helps passengers connect with reliable drivers. We will also share some FAQs to help you get started with the app. So, let’s dive in!

The Anterin Driver App

Anterin Driver is a ride-hailing app that connects passengers with trusted drivers in Indonesia. The app provides a simple and convenient platform for passengers to book rides and for drivers to accept ride requests. Since its launch in 2017, Anterin Driver has quickly become one of the most popular ride-hailing apps in Indonesia.

With Anterin Driver, passengers can choose from a range of ride options, including economy, business, and executive. The app also offers a cashless payment option, which adds to the convenience of using the app. Anterin Driver’s focus on customer safety and satisfaction has made it a favorite among passengers in Indonesia.

Features of Anterin Driver

Anterin Driver comes with a range of features that make it stand out from other ride-hailing apps in Indonesia. Here are some of its key features:

Feature Description
Multiple Ride Options Passengers can choose from economy, business, and executive ride options.
Cashless Payment Anterin Driver offers a secure and convenient cashless payment option.
24/7 Customer Support Anterin Driver has a dedicated call center that provides 24/7 support to passengers and drivers.
Real-Time Tracking Passengers can track their ride in real-time and share their location with friends and family.
Driver Ratings Passengers can rate drivers based on their experience, which helps maintain a high level of service.
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With these features, Anterin Driver provides a seamless and safe ride-hailing experience for passengers in Indonesia.

How to Use Anterin Driver

Getting started with Anterin Driver is easy. Here’s a step-by-step guide:

  1. Download the Anterin Driver app from Google Play Store or App Store.
  2. Create a new account using your phone number.
  3. Enter your pickup and drop-off locations, and choose your ride option.
  4. Confirm your booking and wait for a driver to accept your ride request.
  5. Your driver will arrive at the pickup location, and you can begin your ride.
  6. After the ride, rate your driver and make a payment using the app.

With these simple steps, you can book a ride with Anterin Driver and enjoy a safe and comfortable journey in Indonesia.

FAQs

1. Is Anterin Driver available in all cities in Indonesia?

Yes, Anterin Driver is available in all major cities in Indonesia.

2. Can I pay with cash for my ride?

Yes, you can pay with cash or use the cashless payment option provided by the app.

3. How do I contact customer support?

You can contact Anterin Driver’s call center by dialing +62 21 1500130.

4. Is it safe to use Anterin Driver?

Yes, Anterin Driver prioritizes customer safety and satisfaction, and all drivers on the app are screened and trained before being approved to provide rides.

5. Can I choose a specific driver?

No, Anterin Driver assigns drivers based on availability and proximity to the pickup location.

6. What if I need to cancel my ride?

You can cancel your ride by tapping on the ‘Cancel’ button in the app. However, a cancellation fee may apply if you cancel after the driver has accepted your ride request.

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7. How do I know my driver’s details?

You will receive a notification with your driver’s details, including their name, phone number, and car model, after they accept your ride request.

8. Can I request a ride in advance?

No, Anterin Driver currently does not offer a ride-booking feature. However, you can book a ride for immediate use.

9. Is there a minimum fare for rides?

Yes, the minimum fare for rides on Anterin Driver is IDR 20,000.

10. Are there any promotions or discounts available on Anterin Driver?

Yes, Anterin Driver offers various promotions and discounts to its customers from time to time.

11. How does the driver rating system work?

After completing a ride, passengers can rate their driver on a scale of 1-5 stars based on their experience. This feedback helps maintain a high level of service on the app.

12. How do I locate my driver?

You can track your driver’s location in real-time using the app. You can also contact them directly using the phone number provided in the app.

13. What happens if my driver cancels my ride?

If your driver cancels your ride, you will receive a notification, and the app will search for a new driver for you. If a new driver is not found, you can try booking a ride again after some time.

Conclusion

Anterin Driver Call Center is a reliable and safe ride-hailing app that provides a seamless experience for passengers in Indonesia. With its cashless payment option, real-time tracking, and customer support, Anterin Driver has become a favorite among passengers in the country. We hope this article has helped you understand Anterin Driver better and has encouraged you to give it a try!

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So, what are you waiting for? Download Anterin Driver now and enjoy a convenient and comfortable ride in Indonesia!

Closing Statement with Disclaimer

While we have made every effort to ensure that the information provided in this article is accurate and up-to-date, we cannot be held responsible for any errors or omissions. Readers are advised to do their own research before using Anterin Driver or any other ride-hailing app. We also recommend that passengers follow all safety guidelines provided by the app and the local authorities. Drive safe!