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Welcome to Our Efficient Call Center Services
At Wahana Express, we pride ourselves on being one of the top delivery services in Indonesia. With over 20 years of experience delivering packages reliably and efficiently, Wahana Express is here to provide you with the best possible solution for your delivery needs.
Why Choose Wahana Express Call Center?
Wahana Express Call Center is the perfect solution for our customers who value their time and require their packages or parcels delivered promptly. With our experienced team of professionals handling our call center, we are confident in providing a seamless service from start to finish. Our team is dedicated to providing the highest quality services and ensuring that every customer receives their package on time and in excellent condition.
Our Comprehensive Services
Our services include same-day delivery, next-day delivery, and regular delivery, ensuring you can choose the best delivery option for your needs. Our call center team members are trained to answer all of your queries professionally and efficiently, providing you with accurate information about your package’s location and estimated arrival time.
Our Commitment to Our Customers
At Wahana Express, we put our customers first. Every package we deliver is treated with care and attention, ensuring it arrives safely at its destination. We also continually invest in technology to improve the delivery process and provide real-time tracking, ensuring our customers have peace of mind knowing exactly where their packages are at all times.
About Wahana Express
A Reliable Delivery Service
Founded in 1983, Wahana Express is one of Indonesia’s most trusted and reliable delivery services. With over 2000 employees, we are dedicated to providing our customers with the highest quality services for all their delivery needs.
Our Nationwide Reach
Wahana Express is located in over 100 cities throughout Indonesia, making us one of the largest delivery services in the country. We can deliver packages to even the most remote locations, ensuring our customers can send their packages anywhere in the country.
Our Commitment to the Environment
At Wahana Express, we acknowledge our responsibility to the environment, and we strive to reduce our carbon footprint. We use fuel-efficient vehicles and are constantly looking for ways to improve our energy efficiency, making us an eco-conscious delivery service that you can trust.
Our Competitive Pricing
We believe in providing high-quality services at an affordable price for our customers. Our prices are competitive, and we offer a range of options for our customers to choose from, making us the perfect delivery solution for businesses of all sizes.
The Wahana Express Call Center Table
| Service | Price | Delivery Time | Extra Services |
|---|---|---|---|
| Same-day delivery | IDR 50,000 | Delivery on the same day | Real-time tracking, insurance coverage, proof of delivery |
| Next-day delivery | IDR 25,000 | Delivery on the next day | Real-time tracking, insurance coverage, proof of delivery |
| Regular delivery | IDR 20,000 | Delivery within 2-3 days | Real-time tracking, insurance coverage, proof of delivery |
FAQs (Frequently Asked Questions)
1. What is Wahana Express?
Wahana Express is one of the largest delivery services in Indonesia that provides a wide range of delivery services.
2. How do I track my package?
You can easily track your package by entering your package’s tracking number on our website or by contacting our call center.
3. What is the delivery time for Wahana Express?
We offer same-day delivery, next-day delivery, and regular delivery, depending on your preferences.
4. Can I choose the delivery time of my package?
Yes, you can choose the delivery time of your package depending on your convenience and our delivery schedule.
5. What are the extra services provided by Wahana Express?
We provide real-time tracking, insurance coverage, and proof of delivery for all our packages.
6. How do I make a complaint about Wahana Express services?
You can contact our call center to make a complaint, and we will immediately address your concerns.
7. How do I contact Wahana Express?
You can contact our call center at +62 21 1500 501 or visit our website to learn more about our services.
8. What is the weight limit for packages?
The weight limit for packages is 30kg.
9. Can I send a package internationally with Wahana Express?
At the moment, we only provide domestic delivery services in Indonesia.
10. What happens if my package is lost or damaged during delivery?
If your package is lost or damaged during delivery, our insurance coverage will compensate for any damages.
11. What payment methods does Wahana Express accept?
We accept payment via bank transfer, credit/debit cards, and e-wallets.
12. Are there any restrictions on what I can send with Wahana Express?
Yes, there are restrictions on what can be sent with Wahana Express, including hazardous materials and illegal items.
13. How can I become a Wahana Express partner?
You can visit our website and fill out the application form to become a Wahana Express partner.
Conclusion
In conclusion, Wahana Express Call Center is the perfect solution for anyone looking for a reliable and efficient delivery service in Indonesia. With our commitment to quality service and environmental responsibility, we aim to exceed our customers’ expectations with every delivery.
Our team of professionals is dedicated to providing the best possible customer service, ensuring that every package arrives safely and on time. If you’re looking for a hassle-free delivery experience, choose Wahana Express Call Center.
Take Action Now!
Don’t hesitate to contact us to learn more about our services or to get a quote for your next delivery. Visit our website or call us today to experience the best possible delivery service in Indonesia!
Closing Statement with Disclaimer
At Wahana Express, we take our customers’ privacy and security very seriously. All information collected through our website, call center, or any other means is treated with strict confidentiality and is only used for the purpose of providing our customers with the best possible service.
We take no responsibility for any damages, loss, or delay of packages due to external factors beyond our control, including natural disasters, transportation delays, or incorrect or incomplete address information provided by the sender or the recipient.
Wahana Express reserves the right to change its prices, services, and policies at any time without prior notice.