Introduction
Greetings to all our readers! Are you looking for a reliable taxi service in Jakarta? Look no further than Bluebird Taxi Jakarta! Bluebird has been a trusted name in the transportation industry for over four decades, providing safe and comfortable rides to millions of passengers across Indonesia. In this article, we’ll delve into the company’s history, services, rates, and everything you need to know to make the most of your Bluebird experience. So sit back, relax, and read on!
History of Bluebird Taxi Jakarta
Bluebird was established in 1976, starting with just 25 taxis in Jakarta. Since then, the company has grown exponentially, expanding its fleet to over 30,000 cars and employing more than 40,000 drivers. Bluebird’s commitment to providing exceptional service has earned it numerous awards, including the prestigious ASEAN Business Award for Innovation in 2018. Today, Bluebird Taxi Jakarta is the largest taxi operator in Indonesia, serving customers in Jakarta, Bali, Surabaya, and other major cities.
Services Offered by Bluebird Taxi Jakarta
Bluebird offers a range of services to cater to different customers’ needs, including:
| Service | Description |
|---|---|
| Regular Taxi | Standard taxi service with metered fare |
| Silver Bird | Premium taxi service with luxury cars and professional drivers |
| Golden Bird | Chauffeur-driven limousine service for corporate clients and VIPs |
| Bluebird Car | Car rental service with or without a driver |
| Big Bird | Shuttle bus service for group transportation |
How to Book a Bluebird Taxi Jakarta
Booking a Bluebird taxi is easy and convenient! You can:
- Call the 24-hour call center at 021-79171234
- Book through the Bluebird mobile app
- Hail a taxi on the street (for Regular and Silver Bird services only)
When booking, make sure to provide your name, pick-up location, destination, and preferred service type. The call center or app will then provide you with the estimated fare and the taxi number.
Fare and Payment
Bluebird’s fare structure is transparent and regulated by the Indonesian government. The metered fare for Regular Taxi starts at IDR 8,500 for the first kilometer and increases by IDR 6,500 per kilometer thereafter. Silver Bird and Golden Bird fares are higher but include additional amenities such as Wi-Fi, refreshments, and personal assistants. Payment can be made in cash or through various digital platforms such as OVO, GoPay, or Bluebird’s own e-money card, called Flazz.
Safety and Security
Bluebird Taxi Jakarta takes safety and security seriously, implementing various measures to ensure passengers’ well-being, such as:
- Regular vehicle maintenance and inspection
- GPS tracking system for real-time monitoring
- Panic buttons in case of emergencies
- Driver training and background checks
Additionally, passengers can share their ride details with friends or family members through the app, allowing them to track the taxi’s location and receive notifications when the ride is completed.
Frequently Asked Questions
Q1: Can I book a Bluebird taxi in advance?
Yes, you can book up to two weeks in advance through the mobile app or call center.
Q2: What should I do if I left something in the taxi?
Contact the Bluebird customer service at 021-79171234 as soon as possible with your ride details.
Q3: Is there a surcharge for booking through the mobile app?
No, the fare is the same regardless of the booking method.
Q4: Can I smoke in the taxi?
No, smoking is not allowed in any Bluebird vehicle.
Q5: Can I bring pets on board?
Yes, but small pets must be in a carrier and kept on the passenger’s lap, while larger pets must be in the trunk or cargo area.
Q6: Are Bluebird taxis wheelchair-accessible?
Yes, but you need to book in advance and inform the operator about your specific needs.
Q7: What if I’m not satisfied with the service?
You can give feedback to Bluebird through the app, call center, or website. The company takes customer satisfaction seriously and will investigate any complaints thoroughly.
Q8: Can I tip the driver?
Tipping is not mandatory, but you can give a small gratuity if you’re pleased with the service.
Q9: What happens if the taxi is late?
Bluebird tries to minimize the waiting time, but if the taxi is more than 15 minutes late, you can cancel the booking without a penalty.
Q10: Is it safe to use Bluebird at night?
Bluebird taxis have safety features such as GPS tracking and panic buttons, and the drivers are trained to handle various situations. However, it’s always advisable to be wary and cautious when traveling alone at night.
Q11: Can I request a specific driver?
No, the driver allocation is based on availability and proximity to the pick-up location.
Q12: Is there a minimum fare for short rides?
Yes, the minimum fare for Regular Taxi is IDR 30,000 or the distance equivalent.
Q13: Is Bluebird available outside Jakarta?
Yes, Bluebird operates in other major cities in Indonesia, including Bali, Surabaya, Bandung, and Medan.
Conclusion
We hope this comprehensive guide has given you a clear understanding of Bluebird Taxi Jakarta, the services it offers, and how to make the most of them. With its decades of experience, commitment to safety, and excellent customer service, Bluebird is undoubtedly a top choice for transportation in Indonesia. So next time you need a ride, remember to call or book through the app, and enjoy the comfort and convenience of Bluebird!
Disclaimer
The information provided in this article is accurate and up to date to the best of our knowledge at the time of writing. However, Bluebird Taxi Jakarta reserves the right to change its services, fares, and policies without prior notice. Please refer to Bluebird’s official website, app, or customer service for the latest information and updates.