Malaysia Airlines Surabaya Call Center

The Best Places to Get Information about Malaysia Airlines Surabaya

Welcome to our article on Malaysia Airlines Surabaya Call Center! In this article, we will provide a comprehensive guide on who to contact when you need information about Malaysia Airlines in Surabaya. Whether you are a resident of Surabaya or a traveler passing through, knowing the right channels to obtain accurate information about Malaysia Airlines in Surabaya can save you a lot of time, money, and hassle. So, let’s dive right in.

Introduction

If you’re looking to travel from Surabaya, Indonesia, to any part of the world, Malaysia Airlines is one of the best airlines to consider. Malaysia Airlines offers affordable and comfortable flights to various destinations worldwide. However, as with any airline, you may run into issues or have questions that require assistance from Malaysia Airlines’ customer service center.

In this section, we will provide some background information on Malaysia Airlines Surabaya and the services they offer. We will also explore the different channels through which you can contact Malaysia Airlines Surabaya Call Center for help or inquiries.

The History of Malaysia Airlines Surabaya

Malaysia Airlines is the national flag carrier of Malaysia and was founded in 1947. It has two main hubs in Kuala Lumpur and Kota Kinabalu and operates flights to over 60 destinations worldwide. Malaysia Airlines prides itself on its excellent in-flight services and ensuring passenger comfort throughout their journey.

If you’re traveling from Surabaya, Malaysia Airlines offers flights from Surabaya’s Juanda International Airport to Kuala Lumpur, Malaysia. From Kuala Lumpur, you can connect to various destinations worldwide. However, before making any bookings or inquiries, it is essential to know how to get in touch with Malaysia Airlines Surabaya Call Center.

Services Offered by Malaysia Airlines Surabaya

Malaysia Airlines Surabaya offers various services to its passengers, including:

Service Description
Flight Bookings You can book your flights from Surabaya to any destination worldwide through Malaysia Airlines Surabaya.
Flight Schedule You can check the flight schedule for any Malaysia Airlines flights from Surabaya.
Flight Status You can check the status of any Malaysia Airlines flight from Surabaya.
Baggage Information You can get information about baggage allowances, restrictions, and regulations for Malaysia Airlines flights from Surabaya.
Cancellation and Refund You can get information about cancellation policies and refunds for Malaysia Airlines flights from Surabaya.
Special Assistance You can request special assistance, such as wheelchair assistance or dietary requirements, for Malaysia Airlines flights from Surabaya.
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How to Contact Malaysia Airlines Surabaya Call Center

There are several channels through which you can contact Malaysia Airlines Surabaya Call Center for inquiries or assistance, including:

1. Telephone

You can call Malaysia Airlines Surabaya Call Center at +62 31 5353 438.

2. Email

You can send an email to Malaysia Airlines Surabaya at mas_juandacsoffice@malaysiaairlines.com.

3. Social Media

You can contact Malaysia Airlines Surabaya via their social media platforms such as Facebook, Twitter, and Instagram, by sending them a direct message or commenting on their posts.

4. Live Chat

You can contact Malaysia Airlines Surabaya through their live chat feature on their official website.

5. Visit Their Office

You can visit Malaysia Airlines Surabaya office in person at Jalan Raya Juanda No. 1, Juanda International Airport, Terminal 2, Surabaya, Indonesia.

FAQs

1. How can I book a flight with Malaysia Airlines Surabaya?

You can book a flight with Malaysia Airlines Surabaya by visiting their official website, calling their customer service center, or visiting their office in person.

2. How can I check the flight status of Malaysia Airlines flights from Surabaya?

You can check the flight status of Malaysia Airlines flights from Surabaya by visiting their official website, calling their customer service center, or via their live chat feature.

3. How much baggage can I carry on a Malaysia Airlines flight from Surabaya?

The baggage allowance for Malaysia Airlines flights from Surabaya depends on the cabin class and route. You can check the specific details on the Malaysia Airlines website or by contacting their customer service center.

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4. What are the cancellation policies for Malaysia Airlines flights from Surabaya?

The cancellation policies for Malaysia Airlines flights from Surabaya depend on the route, cabin class, and fare type. You can check the specific details on the Malaysia Airlines website or by contacting their customer service center.

5. Can I change the travel dates of my Malaysia Airlines flight from Surabaya?

Yes, you can change the travel dates of your Malaysia Airlines flight from Surabaya by contacting their customer service center.

6. Does Malaysia Airlines Surabaya offer special assistance for disabled passengers?

Yes, Malaysia Airlines Surabaya offers special assistance for disabled passengers, such as wheelchair assistance, and other special services for passengers with specific dietary or medical requirements. Please contact their customer service center to make a request.

7. How long does it take to process a refund for a Malaysia Airlines flight from Surabaya?

The processing time for a refund for a Malaysia Airlines flight from Surabaya depends on the route, cabin class, and fare type. You can check the specific details on the Malaysia Airlines website or by contacting their customer service center.

8. What are the payment methods for booking a Malaysia Airlines flight from Surabaya?

The payment methods for booking a Malaysia Airlines flight from Surabaya include credit/debit card, bank transfer, and e-wallet. You can check the specific details on the Malaysia Airlines website or by contacting their customer service center.

9. What are the check-in options for Malaysia Airlines flights from Surabaya?

The check-in options for Malaysia Airlines flights from Surabaya include online check-in, airport kiosk check-in, and counter check-in. You can check the specific details on the Malaysia Airlines website or by contacting their customer service center.

10. Can I pre-book my baggage allowance for a Malaysia Airlines flight from Surabaya?

Yes, you can pre-book your baggage allowance for a Malaysia Airlines flight from Surabaya by contacting their customer service center.

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11. What are the cabin classes offered by Malaysia Airlines for flights from Surabaya?

The cabin classes offered by Malaysia Airlines for flights from Surabaya include Economy Class, Business Class, and First Class.

12. Where can I find special offers and deals for Malaysia Airlines flights from Surabaya?

You can find special offers and deals for Malaysia Airlines flights from Surabaya on their official website, social media platforms, or by subscribing to their newsletter.

13. How can I file a complaint or provide feedback about my Malaysia Airlines flight from Surabaya?

You can file a complaint or provide feedback about your Malaysia Airlines flight from Surabaya by contacting their customer service center, sending an email to their feedback email address, or using their website’s feedback form.

Conclusion

In conclusion, Malaysia Airlines Surabaya Call Center is the best place to obtain accurate information about Malaysia Airlines flights from Surabaya. Whether you need to book a flight, check-in, check the status of your flight, or need any other assistance, Malaysia Airlines’s customer service center is always available.

We hope that this article has provided you with valuable insights and information about Malaysia Airlines Surabaya Call Center. If you have any questions or require further assistance, please don’t hesitate to contact Malaysia Airlines Surabaya Call Center through any of the channels mentioned in this article.

If you found this article informative and helpful, please share it with your friends and family. We wish you a pleasant journey with Malaysia Airlines from Surabaya!

Disclaimer

The information provided in this article is accurate at the time of writing. However, Malaysia Airlines reserves the right to change their policies and services at any time without prior notice. Therefore, we advise you to check the Malaysia Airlines website or contact their customer service center for the most up-to-date information.