Welcome to our comprehensive guide on the Halim Perdanakusuma Call Center! In this article, we will provide you with detailed information on what the call center is, how it operates, and what services it offers. We will also delve into the history of Halim Perdanakusuma Airport, where the call center is located, and the significance of this airport in Indonesia’s aviation industry. So, whether you are a traveler, frequent flier, or just curious about aviation in Indonesia, this article is for you. Let’s dive in!
The Introduction: What is Halim Perdanakusuma Call Center?
The Halim Perdanakusuma Call Center is a service center located within Halim Perdanakusuma Airport in East Jakarta, Indonesia. The call center has been in operation for over a decade and provides assistance to travelers and airlines within the airport. The center is equipped with a team of well-trained customer service representatives who are available to assist travelers with any queries they may have related to their flight or airport services.
The Halim Perdanakusuma Call Center’s services are not limited to flight-related issues. It provides a range of other services such as airport parking assistance, carriage of goods, and other airport-related services. The center also assists airlines by providing them with vital information such as flight schedules, cargo handling, and other essential information.
The center operates 24/7 to provide optimum services to travelers and airlines. Its personnel are available via phone, email, or in-person inquiries. The call center has a well-established communication system that ensures travelers and airlines can access its services easily.
The Significance of Halim Perdanakusuma Airport
Halim Perdanakusuma Airport is a crucial airport in Indonesia’s aviation industry. It was originally built as an air force base during the Dutch colonial era and was named after a famous Indonesian Air Force pilot, Halim Perdanakusuma. In the 1990s, the airport was opened for commercial flights and became a secondary airport to the primary airport, Soekarno-Hatta International Airport.
Halim Perdanakusuma Airport’s strategic location, being only 15 km away from Jakarta’s city center, makes it an ideal airport for domestic flights. The airport is also used as a base for VIP and military flights.
The airport’s modernization efforts are ongoing, with several new facilities being built to improve its services. The call center is one of the facilities established to improve the airport’s overall performance and provide travelers and airlines with efficient services.
The Halim Perdanakusuma Call Center: All You Need to Know
Services Offered by Halim Perdanakusuma Call Center
The call center provides a range of services to travelers and airlines, including:
| Services | Description |
|---|---|
| Flight Information | Providing flight schedules, delays, and cancellations |
| Airport Services | Assistance with airport parking, airport lounges, and other airport-related services |
| Goods Carriage | Information about cargo handling and carriage |
| Lost and Found | Assistance with lost and found items |
| Special Assistance | Assistance for travelers with special needs |
| Security Assistance | Assistance with security procedures and regulations |
The call center is committed to providing efficient and reliable services to travelers and airlines.
How to Reach Halim Perdanakusuma Call Center
The call center can be reached via phone, email, or in-person inquiries. The center’s phone number is +62 21 8087 0000. Alternatively, travelers can email the center at halim.csap2@ap1.co.id or visit the center in person at the airport’s main terminal.
Operating Hours
The call center operates 24/7, ensuring that travelers and airlines can access its services at any time.
Benefits of Using Halim Perdanakusuma Call Center
There are several benefits to using the call center’s services, including:
- 24/7 availability
- Efficient and reliable services
- Assistance provided by trained customer service representatives
- Wide range of services offered
- Easy accessibility via phone, email, and in-person inquiries
Using the Halim Perdanakusuma Call Center can make traveling more comfortable and stress-free for travelers, while airlines can benefit from the center’s efficient and reliable services.
Frequently Asked Questions
1. What is the Halim Perdanakusuma Call Center?
The Halim Perdanakusuma Call Center is a service center located within Halim Perdanakusuma Airport in East Jakarta, Indonesia.
2. What services does the call center provide?
The call center provides a range of services to travelers and airlines, including flight information, airport services, goods carriage, lost and found assistance, special assistance for travelers with special needs, and security assistance.
3. How can I reach the call center?
The call center can be reached via phone, email, or in-person inquiries. Its phone number is +62 21 8087 0000, and its email address is halim.csap2@ap1.co.id
4. What are the benefits of using the call center’s services?
The benefits of using the call center’s services include 24/7 availability, efficient and reliable services, assistance provided by trained customer service representatives, a wide range of services offered, and easy accessibility.
5. Is the call center available only for flight-related issues?
No. The call center provides a range of services, including airport parking assistance, goods carriage, and other airport-related services.
6. What is Halim Perdanakusuma Airport’s significance?
Halim Perdanakusuma Airport is a crucial airport in Indonesia’s aviation industry. It is used for domestic flights and is also a base for VIP and military flights.
7. What are the airport’s modernization efforts?
Several new facilities are being built to improve the airport’s services, including the call center, a new runway, and a new terminal.
Conclusion
The Halim Perdanakusuma Call Center is a vital facility within Halim Perdanakusuma Airport that provides efficient and reliable services to travelers and airlines. The call center’s 24/7 availability, well-trained personnel, and the wide range of services offered make it an essential service in Indonesia’s aviation industry. We hope that this comprehensive guide has provided you with all the information you need to know about the Halim Perdanakusuma Call Center.
If you have any further inquiries or require assistance, don’t hesitate to contact the call center via phone, email, or in-person inquiries. Experience efficient and stress-free travel with the Halim Perdanakusuma Call Center’s services today!
Closing Statement with Disclaimer
While we have strived to provide accurate and up-to-date information in this article, we cannot guarantee the absolute accuracy and completeness of all details. Please note that the information provided is subject to change at any time. We recommend contacting the Halim Perdanakusuma Call Center directly for the latest information and assistance.