🚘📞 Do you own a Mitsubishi vehicle in Indonesia? If so, you may need to contact their call center for various reasons. At Mitsubishi Indonesia, customer satisfaction is a top priority, and their call center is always available to assist you with any questions or concerns you may have. In this article, we will provide a detailed guide on the Mitsubishi Indonesia call center, including how to contact them, their services, and frequently asked questions.
Introduction
Established in 1970, Mitsubishi has become one of the leading Japanese automotive manufacturers in Indonesia. The brand is well-known for its high-quality production and advanced technology in its vehicles. As a Mitsubishi owner in Indonesia, it is essential to have immediate access to their call center in case of inquiries or emergencies.
In this section, we will provide an explanation of Mitsubishi Indonesia and its products. Mitsubishi Indonesia is a subsidiary of Mitsubishi Motors Corporation and operates as a sales, distribution, and manufacturing company in Indonesia. The company has four factories in the country that manufacture various types of vehicles, including sedans, SUVs, pickup trucks, and commercial vehicles.
Mitsubishi Indonesia offers a range of products, including the Pajero Sport, Triton, Xpander, Outlander, and Eclipse Cross. Each model has unique features and specifications to cater to different customers’ needs. Additionally, they provide various services, including maintenance, repairs, and spare parts supply.
Now that we have a brief understanding of the company, let’s discuss the Mitsubishi Indonesia call center.
What is the Mitsubishi Indonesia Call Center?
The Mitsubishi Indonesia call center is a service center where customers can call or email to get assistance with their Mitsubishi vehicles. The center provides various services, including:
| Services | Contact Details |
|---|---|
| 24/7 Roadside Assistance | Phone: 0800-1-300-300 (toll-free) or 6221-619-0707 Email: customercare@mitsubishi-motors.co.id |
| Customer Care | Phone: 6221-619-0707 Email: customercare@mitsubishi-motors.co.id |
| Spare Parts | Phone: 6221-2993-7400 Email: spareparts@mitsubishi-motors.co.id |
The Mitsubishi Indonesia call center is available seven days a week, and their friendly customer service representatives are always ready to assist you.
How to Contact the Mitsubishi Indonesia Call Center?
There are several ways to contact the Mitsubishi Indonesia call center. You can call them using their toll-free hotline number, send an email, or visit their service centers. Here are the contact details:
24/7 Roadside Assistance
If you are experiencing a breakdown, accident, or any other emergency, you can contact the 24/7 roadside assistance using the following contact details:
Phone: 0800-1-300-300 (toll-free) or 6221-619-0707
Email: customercare@mitsubishi-motors.co.id
Once you contact them, they will dispatch a team of specialists to provide the necessary assistance.
Customer Care
If you have any questions or concerns about your Mitsubishi vehicle, you can contact the customer care using the following contact details:
Phone: 6221-619-0707
Email: customercare@mitsubishi-motors.co.id
The customer care representatives are available to assist you from Monday to Friday, 8:00 am to 5:00 pm.
Spare Parts
If you need to purchase spare parts for your Mitsubishi vehicle, you can contact the spare parts center using the following contact details:
Phone: 6221-2993-7400
Email: spareparts@mitsubishi-motors.co.id
The spare parts center is available from Monday to Friday, 8:00 am to 5:00 pm.
Frequently Asked Questions (FAQs)
1. How can I make a service appointment?
You can make a service appointment by calling the Mitsubishi Indonesia call center or visiting their service centers.
2. How often should I service my Mitsubishi vehicle?
You should service your Mitsubishi vehicle according to the manufacturer’s recommendations. Typically, it is advisable to service your vehicle every six months or 10,000 km.
3. Can I purchase spare parts online?
Currently, Mitsubishi Indonesia does not offer online purchases of spare parts. However, you can contact their spare parts center to place an order.
4. What type of warranty does Mitsubishi Indonesia offer?
Mitsubishi Indonesia offers a standard three-year warranty or 100,000 km warranty for their vehicles.
5. Is Mitsubishi Indonesia call center available 24/7?
Yes, the roadside assistance service of the Mitsubishi Indonesia call center is available 24/7.
6. How can I check my vehicle’s service history?
You can check your vehicle’s service history by contacting the Mitsubishi Indonesia call center or visiting their service centers.
7. How long does it take to service a Mitsubishi vehicle?
The duration of servicing your Mitsubishi vehicle depends on the type of service required. Typically, minor services take around 2-4 hours, while major services may take up to a day.
8. Can I book a test drive online?
Yes, you can book a test drive online on the Mitsubishi Indonesia website.
9. What should I do if my Mitsubishi vehicle is recalled?
If your Mitsubishi vehicle is recalled, you should contact the Mitsubishi Indonesia call center immediately. They will advise you on the necessary steps to take.
10. How can I find a Mitsubishi service center near me?
You can find a Mitsubishi service center near you by using the “Dealer Locator” on the Mitsubishi Indonesia website.
11. Can I purchase a Mitsubishi vehicle online?
Currently, Mitsubishi Indonesia does not offer online purchases of their vehicles. However, you can visit their showrooms or contact their sales representatives.
12. How can I make a complaint to Mitsubishi Indonesia?
If you have any complaints, you can contact the Mitsubishi Indonesia call center or send an email to customercare@mitsubishi-motors.co.id.
13. How can I track my vehicle delivery?
You can track your vehicle delivery by contacting the Mitsubishi Indonesia call center or visiting their service centers.
Conclusion
📞🚘 In conclusion, the Mitsubishi Indonesia call center is an essential service for Mitsubishi vehicle owners. Whether you need emergency assistance or have questions about your vehicle, their friendly and helpful customer service representatives are always available to assist you. Remember to keep their contact details on hand and take advantage of their services.
At Mitsubishi Indonesia, customer satisfaction is a top priority, and they continuously strive to improve their services. We hope this article has provided valuable information about the Mitsubishi Indonesia call center and their services. If you have any questions or comments, feel free to contact us or the Mitsubishi Indonesia call center.
Disclaimer
The information in this article is accurate to the best of our knowledge at the time of publication. However, Mitsubishi Indonesia reserves the right to change the services and contact details at any time without prior notice. We advise readers to contact the Mitsubishi Indonesia call center or visit their website for the latest updates.