Bukalapak Indonesia Call Center Overview
Are you having a hard time accessing your Bukalapak account? Or do you have questions about the services offered by Bukalapak Indonesia? Whatever your concern might be, Bukalapak Indonesia Call Center is here to help you out. With their friendly and efficient customer support, all your concerns will be addressed promptly.
But how can you reach Bukalapak Indonesia Call Center? What are their hours of operation? In this article, we will give you all the information you need to contact Bukalapak Indonesia Call Center and the services they offer.
What is Bukalapak?
Bukalapak is an Indonesian e-commerce platform founded in 2010. The platform is home to millions of small and medium-sized enterprises (SMEs), which means that customers have a wide variety of options when it comes to products they need.
With over 100 million registered users, Bukalapak is one of the most popular e-commerce platforms in Indonesia. The platform offers different services, such as e-ticketing, bill payment, and money transfer, among others.
Introduction to Bukalapak Indonesia Call Center
If you have any issues with your Bukalapak account, the call center is the best place to go. It is where you can get immediate responses and solutions to all your queries. Bukalapak Indonesia Call Center is available for both buyers and sellers.
The call center’s working hours are from Monday to Sunday, starting from 08.00 am to 08.00 pm Western Indonesian Time (WIB). They offer services in Bahasa Indonesia and English.
How to Contact Bukalapak Indonesia Call Center
Bukalapak Indonesia Call Center provides different channels through which you can reach them. These channels are:
| Channel | Contact Details |
|---|---|
| Phone call | +62 852 12345678 |
| Live Chat | https://www.bukalapak.com/livechat |
| @bukalapakcare | |
| @bukalapak | |
| @bukalapak |
Phone Call
If you prefer to talk to Bukalapak Indonesia’s customer support team, you can call them at +62 852 12345678.
When calling, make sure you have your account details and other necessary information, such as your order number, at hand to make it easier for the customer service representative to assist you.
Live Chat
If you want to get in touch with Bukalapak Indonesia Call Center through live chat, visit the following link: https://www.bukalapak.com/livechat.
Live chat is an excellent option if you want quick answers to your queries. The live chat service is available 24/7, so you can contact Bukalapak Indonesia Call Center any time of the day.
Twitter, Facebook, and Instagram
Bukalapak Indonesia Call Center is available on social media platforms like Twitter, Facebook, and Instagram. You can send them a message or tweet them at @bukalapakcare (Twitter) and @bukalapak (Facebook and Instagram).
When contacting Bukalapak Indonesia Call Center on social media, ensure that you include your account and order details for faster service.
Frequently Asked Questions (FAQs)
1. What is Bukalapak?
Bukalapak is an Indonesian e-commerce platform founded in 2010.
2. What services does Bukalapak offer?
Bukalapak offers different services, such as e-ticketing, bill payment, and money transfer, among others.
3. What is Bukalapak Indonesia Call Center?
Bukalapak Indonesia Call Center is where you can get immediate responses and solutions to all your queries regarding your Bukalapak account.
4. What is the working hour of Bukalapak Indonesia Call Center?
Bukalapak Indonesia Call Center is available from Monday to Sunday, starting from 08.00 am to 08.00 pm Western Indonesian Time (WIB).
5. What languages does Bukalapak Indonesia Call Center support?
Bukalapak Indonesia Call Center offers services in Bahasa Indonesia and English.
6. How can I contact Bukalapak Indonesia Call Center?
You can contact Bukalapak Indonesia Call Center by phone call, live chat, or social media platforms like Twitter, Facebook, and Instagram.
7. What is the phone number of Bukalapak Indonesia Call Center?
The phone number of Bukalapak Indonesia Call Center is +62 852 12345678
8. How do I reset my Bukalapak account password?
You can reset your Bukalapak account password by clicking the “Forgot Password” button on the login page and following the steps.
9. Can I cancel my order on Bukalapak?
Yes, you can cancel your order on Bukalapak, but you must do it within 1 hour after placing your order.
10. What is the return policy for Bukalapak?
Bukalapak’s return policy depends on the seller’s policy. You can check the seller’s return policy on their product page.
11. Can I return a product if it is damaged?
Yes, you can return a product if it is damaged, but you must do it within 3 days after receiving the product.
12. How long does it take for Bukalapak to refund my money?
Bukalapak refunds your money within 14 working days after the cancellation or return process is complete.
13. What is the minimum and maximum amount for transferring money on Bukalapak?
The minimum amount for transferring money on Bukalapak is Rp 10,000, and the maximum amount is Rp 5,000,000.
Conclusion
In conclusion, Bukalapak Indonesia Call Center is the best place to go if you have any issues with your Bukalapak account. With several contact channels available, you can choose the one that suits you best.
If you encounter any challenges using Bukalapak, do not hesitate to contact Bukalapak Indonesia Call Center for a prompt response.
Take Action Today!
Visit Bukalapak Indonesia’s website today and enjoy their efficient services. Use the contact channels listed above to reach out to Bukalapak Indonesia Call Center, and your queries will be addressed promptly.
Closing Statement with Disclaimer
We hope that this article has provided you with all the information you need to contact Bukalapak Indonesia Call Center. However, it is important to note that the information provided in this article is subject to change without notice. For up-to-date information, kindly visit Bukalapak Indonesia’s official website or contact their customer support team using the contact channels provided in this article.
Note that our company is not affiliated with Bukalapak Indonesia or any of its affiliates. The information provided in this article is solely for educational purposes and does not constitute professional advice. We do not take any responsibility for any liability, loss, or damage caused directly or indirectly from the use of the information provided in this article.