📞 Introduction
Welcome to the ultimate guide on Honda Malaysia call center. If you’re a Honda owner in Malaysia, you may have questions or concerns regarding your vehicle, and the call center is the perfect place to get answers. In this article, we’ll cover everything you need to know about Honda Malaysia call center, including how to contact them, their service hours, and what to expect when you call.
Let’s get started!
📝 History of Honda Malaysia Call Center
Honda Malaysia was established in 2000 and is a joint venture between Honda Motor Co. Ltd., Japan and DRB-HICOM Berhad, Malaysia. The company offers a range of vehicles, including passenger cars, SUVs, and hybrids.
Honda Malaysia call center was created to provide support to Honda car owners in Malaysia. The call center is available to answer questions about the vehicles and provide assistance with any issues that may arise.
🕰️ Honda Malaysia Call Center Service Hours
The Honda Malaysia call center operates from Monday to Friday, 8:00 am to 7:00 pm, and on Saturdays from 9:00 am to 4:00 pm. The center is closed on Sundays and public holidays.
📞 How to Contact Honda Malaysia Call Center
You can contact the Honda Malaysia call center by calling 1800-88-2020. The call center is available to provide assistance with any issues you may have with your Honda vehicle.
You can also reach out to Honda Malaysia through their website or social media channels, including Facebook, Instagram, and Twitter.
📢 What to Expect When You Call Honda Malaysia Call Center
When you call Honda Malaysia call center, you’ll be greeted by a customer service representative who will assist you with your inquiry. Depending on the nature of your question or issue, the representative will either provide you with the information you need or escalate your issue to the appropriate department.
If your issue requires further assistance, the representative may schedule a service appointment for you or provide you with information on the nearest Honda service center in your area.
🚗 Honda Malaysia Warranty and Servicing
| Vehicle | Warranty Period | Servicing Interval |
|---|---|---|
| Honda City, Honda Jazz, Honda BR-V, Honda HR-V, Honda Civic | 5 years / unlimited mileage | 10,000 km or 6 months (whichever comes first) |
| Honda Accord, Honda Odyssey | 5 years / unlimited mileage | 10,000 km or 6 months (whichever comes first) |
| Honda CR-V | 5 years / unlimited mileage | 10,000 km or 6 months (whichever comes first) |
Honda Malaysia provides a 5-year / unlimited mileage warranty for all new Honda vehicles purchased in Malaysia. The warranty covers manufacturing defects and any issues that may arise during normal use of the vehicle.
In addition to warranty coverage, Honda Malaysia also offers a range of servicing options to ensure your vehicle is in top condition. The recommended servicing interval for most Honda vehicles is 10,000 km or 6 months, whichever comes first. However, this may vary depending on the vehicle and driving conditions.
❓ Frequently Asked Questions
1. How do I book a service appointment with Honda Malaysia?
You can book a service appointment with Honda Malaysia by calling the Honda Malaysia call center at 1800-88-2020, contacting a Honda service center directly, or using the My Honda app.
2. How long does it take to service a Honda vehicle?
The duration of a Honda service appointment depends on the type of service required and the condition of the vehicle. However, most routine services take between 1-2 hours.
3. What should I bring to my Honda service appointment?
You should bring your vehicle registration card, your personal identification, and any relevant service records or documentation.
4. Can I use non-genuine Honda parts for my vehicle?
No, the use of non-genuine Honda parts may void your warranty and negatively impact the performance of your vehicle. It’s important to use genuine Honda parts to ensure the best quality and performance.
5. What should I do if my Honda vehicle breaks down?
If your Honda vehicle breaks down or you experience any issues while driving, you should safely pull over if possible and contact the Honda Malaysia call center at 1800-88-2020 for assistance.
6. Does Honda Malaysia provide roadside assistance?
Yes, Honda Malaysia provides 24-hour roadside assistance to all Honda vehicle owners in Malaysia. This service is available throughout the warranty period.
7. How do I check my Honda Malaysia warranty status?
You can check your Honda Malaysia warranty status by contacting the Honda Malaysia call center at 1800-88-2020 or visiting a Honda service center.
8. What financing options are available for Honda vehicles in Malaysia?
Honda Malaysia offers a range of financing options, including hire purchase, personal contract purchase (PCP), and leasing. These options are available through Honda authorized dealerships.
9. Does Honda Malaysia offer any discounts or promotions?
Yes, Honda Malaysia offers a range of discounts and promotions throughout the year. These may include cash rebates, free accessories, or low-interest financing options. You can check the Honda website or contact your local dealership for more information.
10. What should I do if I have a complaint about my Honda vehicle?
If you have a complaint about your Honda vehicle or the service you received, you should contact the Honda Malaysia call center at 1800-88-2020 or visit a Honda service center to speak with a representative.
11. Is Honda Malaysia environmentally friendly?
Yes, Honda Malaysia is committed to environmental sustainability and has implemented a range of initiatives to reduce its carbon footprint. This includes developing hybrid and electric vehicles, promoting sustainable practices in manufacturing, and reducing waste and energy consumption.
12. Can I test drive a Honda vehicle before purchasing?
Yes, Honda Malaysia offers test drives for all its vehicles. You can arrange a test drive by contacting your local Honda dealership.
13. How do I make a complaint about Honda Malaysia call center?
If you have a complaint about Honda Malaysia call center, you can contact the Honda Malaysia call center at 1800-88-2020 or visit a Honda service center to speak with a representative. You can also submit your complaint through the Honda Malaysia website.
📢 Conclusion
Thank you for reading our guide on Honda Malaysia call center. We hope this article has provided you with all the information you need to know about contacting Honda Malaysia, warranty and servicing, and frequently asked questions. If you have any further questions or concerns, please don’t hesitate to contact Honda Malaysia call center at 1800-88-2020.
Remember, regular servicing and maintenance are essential to keep your Honda vehicle running smoothly and ensuring your safety on the road. We encourage all Honda owners to take advantage of the services and support provided by Honda Malaysia.
📝 Closing Statement with Disclaimer
This article is for informational purposes only and should not be considered professional advice. Honda Malaysia call center policies, procedures, and services may change at any time without notice. The information in this article is accurate to the best of our knowledge at the time of publication. However, we do not guarantee the accuracy or completeness of the information provided. In no event shall we be liable for any damages arising from the use of this information.