Providing Exceptional Customer Service in Surabaya
Welcome to our comprehensive guide on the best Indosat Ooredoo Surabaya Call Center! Remember the last time you tried to contact the customer service of a mobile network provider and ended up being frustrated? Well, that’s something you don’t have to worry about when dealing with Indosat Ooredoo Surabaya. With a strong focus on customer satisfaction, they offer some of the best call center services in the city. In this article, we’ll provide you with all the information you need to know about the Indosat Ooredoo Surabaya Call Center, including their services, facilities, and FAQs.
About Indosat Ooredoo Surabaya Call Center
📞 What is Indosat Ooredoo Surabaya Call Center?
The Indosat Ooredoo Surabaya Call Center is a customer service center that provides support for customers in Surabaya, Indonesia. The call center is well-equipped with modern communication technology and a team of dedicated customer service representatives who are always ready to assist customers with their queries and concerns.
👨💼 Who owns Indosat Ooredoo Surabaya?
Indosat Ooredoo Surabaya is a subsidiary of Indosat Ooredoo, a leading mobile network operator in Indonesia. Indosat Ooredoo is part of Ooredoo Group, a multinational telecommunications conglomerate based in Qatar.
📈 How has Indosat Ooredoo Surabaya grown since its inception?
Since its inception, Indosat Ooredoo has grown to become one of the leading mobile network operators in Indonesia. In Surabaya alone, the company has several call centers that cater to the needs of its customers.
👥 How many employees work at Indosat Ooredoo Surabaya Call Center?
Indosat Ooredoo Surabaya Call Center has a team of skilled and experienced employees who are available 24/7 to assist customers. The number of employees at the call center varies depending on the volume of calls received.
📞 What services are provided by Indosat Ooredoo Surabaya Call Center?
The Indosat Ooredoo Surabaya Call Center provides a wide range of services to its customers, including:
| Services | Description |
|---|---|
| Customer service | Assistance with queries and concerns related to products and services |
| Technical support | Assistance with technical issues related to products and services |
| Billing inquiries | Assistance with billing and payment-related queries and concerns |
| Product information | Assistance with information related to products and services offered by Indosat Ooredoo |
Why Choose Indosat Ooredoo Surabaya Call Center?
💪 What makes Indosat Ooredoo Surabaya Call Center stand out?
Indosat Ooredoo Surabaya Call Center stands out from other call centers in Surabaya due to its focus on customer satisfaction. The company has invested in modern communication technology and a team of skilled and experienced customer service representatives who are always available to assist customers with their queries and concerns.
🌟 What are the benefits of using Indosat Ooredoo Surabaya Call Center?
Choosing Indosat Ooredoo Surabaya Call Center comes with multiple benefits, including:
- 24/7 customer service support
- Assistance with technical issues related to products and services
- Billing inquiries and assistance
- Experienced and skilled customer service representatives
- Access to information related to products and services offered by Indosat Ooredoo
FAQs
1. How can I contact Indosat Ooredoo Surabaya Call Center?
You can contact Indosat Ooredoo Surabaya Call Center by dialing 185 from your Indosat Ooredoo phone or 021-30003000 from any other phone.
2. What are the working hours of Indosat Ooredoo Surabaya Call Center?
Indosat Ooredoo Surabaya Call Center is available 24 hours a day, seven days a week.
3. Can I pay my bills through Indosat Ooredoo Surabaya Call Center?
Yes, you can pay your bills through Indosat Ooredoo Surabaya Call Center. The representative will guide you through the payment process.
4. How do I register for a new Indosat Ooredoo connection?
You can register for a new connection by visiting the nearest Indosat Ooredoo store, calling the call center, or visiting the Indosat Ooredoo website.
5. How do I activate my new SIM card?
You can activate your new SIM card by calling Indosat Ooredoo Surabaya Call Center, visiting your nearest Indosat Ooredoo store, or by following the instructions provided with the SIM card.
6. How do I check my account balance?
You can check your account balance by dialing *123# from your Indosat Ooredoo phone or by calling Indosat Ooredoo Surabaya Call Center.
7. What do I do if my phone is lost or stolen?
If your phone is lost or stolen, you should immediately contact Indosat Ooredoo Surabaya Call Center to report the incident and request for your SIM card to be blocked.
8. Can I use my Indosat Ooredoo SIM card abroad?
Yes, you can use your Indosat Ooredoo SIM card abroad. However, roaming charges may apply.
9. How do I activate international roaming?
You can activate international roaming by calling Indosat Ooredoo Surabaya Call Center, visiting your nearest Indosat Ooredoo store, or by following the instructions provided with your SIM card.
10. What are the charges for international roaming?
The charges for international roaming vary depending on the country you are visiting and the services you are using. You can contact Indosat Ooredoo Surabaya Call Center for more information on international roaming charges.
11. How do I unsubscribe from a service?
You can unsubscribe from a service by calling Indosat Ooredoo Surabaya Call Center, visiting your nearest Indosat Ooredoo store, or by following the instructions provided with the service.
12. What do I do if I am facing technical issues with my phone?
If you are facing technical issues with your phone, you should contact Indosat Ooredoo Surabaya Call Center for assistance.
13. Is there a warranty for Indosat Ooredoo products and services?
Yes, Indosat Ooredoo provides a warranty for its products and services. The warranty period may vary depending on the product or service. You can contact Indosat Ooredoo Surabaya Call Center for more information on warranties.
Conclusion
👍 Take Action Now:
Indosat Ooredoo Surabaya Call Center is your one-stop-shop for all your mobile network service-related queries and concerns. With its commitment to customer satisfaction, exceptional service, and modern technology, you can be assured that you are getting the best service possible. So, whether you are a new customer or an existing one, be sure to take advantage of the services offered by Indosat Ooredoo Surabaya Call Center.
Disclaimer
The information provided in this article is for educational and informational purposes only. We do not represent Indosat Ooredoo Surabaya Call Center or any other entity. Please contact Indosat Ooredoo Surabaya Call Center or any other relevant entity for the most accurate and up-to-date information.