Introduction
Welcome, fellow travelers! Planning a trip can be a daunting task, but with the help of online booking platforms such as Traveloka, it has become much easier. However, even with the best planning, unforeseen circumstances can still occur, forcing you to reschedule your trip. In such situations, Traveloka offers a reschedule option through their call center to provide a solution for their customers.
With this article, we aim to provide a complete guide to Traveloka’s reschedule call center. Read on for a detailed explanation of Traveloka’s reschedule policy and procedure, along with some frequently asked questions and useful tips.
What is Traveloka?
Traveloka is an Indonesian online travel agency, founded in 2012, and has since expanded its services to include flight tickets, hotel bookings, and car rentals in over 40 countries. With its user-friendly website and mobile app, Traveloka has become a popular choice for travel booking in Southeast Asia.
Why use Traveloka’s Reschedule Call Center?
Despite the most meticulous planning, unforeseen circumstances can still occur, forcing you to reschedule your trip. In such situations, Traveloka’s reschedule call center offers a hassle-free solution. By simply calling their customer service hotline, you can reschedule your flight or hotel booking with ease.
What is Traveloka’s reschedule policy?
To make any changes to your booking, you must first call Traveloka’s reschedule call center. It is important to note that changes to your booking are subject to availability and may incur additional fees.
If you wish to reschedule your flight or hotel booking with Traveloka, you must call the reschedule hotline at least 24 hours before your scheduled departure time or check-in time. Any changes made within 24 hours of your scheduled departure time or check-in time may not be possible, or additional fees may apply.
How to Reschedule your booking with Traveloka?
To reschedule your booking, follow these simple steps:
- Call Traveloka’s reschedule hotline at +62 21 2927 2828
- Select the language you prefer to speak
- Provide your booking details and reason for rescheduling
- The Traveloka support team will provide the available options and fees (if any)
- Select your preferred option and pay any applicable fees
- Receive confirmation of your rescheduled booking.
What is the rescheduling fee?
The rescheduling fee varies depending on your booking type, airline or hotel policy, and the time you request for rescheduling. Therefore, it is essential to check the applicable fees before making any changes to your booking.
What to consider before rescheduling your booking?
Before rescheduling your booking, consider the following:
- The rescheduling fee and any additional charges.
- The availability of flights or hotels for the new dates.
- The impact of the rescheduling on your itinerary and other travel plans.
- The cancellation policy (in case rescheduling is not possible).
Understanding Traveloka’s Reschedule Policy
Rescheduling a Flight Booking With Traveloka
To reschedule your flight booking with Traveloka, you must first call their reschedule call center. You will need to provide your booking details, the reason for rescheduling, and your preferred travel dates. The Traveloka support team will then provide you with the available options and applicable fees (if any).
It is important to note that the availability of flights for rescheduling may vary, depending on your original booking class and preferred travel dates. Additionally, some airlines may not allow rescheduling for certain fare classes or routes.
Before rescheduling your flight booking, it is essential to check the applicable fees and policies of your airline. Some airlines may allow free rescheduling within a specific period or charge a fixed fee, while others may not allow rescheduling at all.
Rescheduling a Hotel Booking with Traveloka
To reschedule your hotel booking with Traveloka, you must first call their reschedule call center. You will need to provide your booking details, the reason for rescheduling, and your preferred travel dates. The Traveloka support team will then provide you with the available options and applicable fees(if any).
It is important to note that the availability of hotels for rescheduling may vary, depending on your original booking class and preferred travel dates. Additionally, some hotels may not allow rescheduling for certain rate plans or periods.
Before rescheduling your hotel booking, it is essential to check the applicable fees and policies of your hotel. Some hotels may allow free rescheduling within a specific period or charge a fixed fee, while others may not allow rescheduling at all.
Traveloka’s Cancellation Policy
If, for any reason, you are unable to reschedule your booking, Traveloka’s cancellation policy will apply. The cancellation policy varies depending on your booking type, airline or hotel policy, and the time you request for cancellation.
Therefore, it is important to check the applicable fees and policies before cancelling your booking. Some airlines and hotels may allow free cancellation within a specific period or charge a fixed fee, while others may not allow cancellation at all.
Traveloka Reschedule Call Center FAQs
What is Traveloka’s reschedule call center?
Traveloka’s reschedule call center is a customer service hotline that allows you to reschedule your flight or hotel booking quickly and easily.
How do I contact Traveloka’s reschedule call center?
To contact Traveloka’s reschedule call center, call +62 21 2927 2828.
What is the rescheduling fee for flight bookings?
The rescheduling fee for flight bookings varies depending on your booking type, airline policy, and the time you request for rescheduling. Therefore, it is essential to check the applicable fees before making any changes to your booking.
What is the rescheduling fee for hotel bookings?
The rescheduling fee for hotel bookings varies depending on your booking type, hotel policy, and the time you request for rescheduling. Therefore, it is essential to check the applicable fees before making any changes to your booking.
Can I reschedule my booking, and is it free?
Rescheduling your booking is subject to availability and may incur additional fees. Therefore, it is essential to check the applicable fees and policies before making any changes to your booking.
How long does it take to reschedule my booking?
The time it takes to reschedule your booking may vary, depending on the availability of flights or hotels for the new dates and applicable fees. The Traveloka support team will provide you with the available options and applicable fees (if any).
Can I reschedule my booking if I book through a Traveloka partner?
Rescheduling your booking through a Traveloka partner may vary, depending on the partner’s policies and availability. Therefore, it is essential to check the applicable fees and policies before making any changes to your booking.
Can I reschedule my booking if I booked through a travel agent?
Rescheduling your booking through a travel agent may vary, depending on the agent’s policies and availability. Therefore, it is essential to check the applicable fees and policies before making any changes to your booking.
What happens if I miss my flight?
If you miss your flight, you will need to contact the airline directly to reschedule or rebook your flight. Contact Traveloka’s reschedule call center for assistance and information on any applicable fees.
What happens if I miss my check-in time?
If you miss your check-in time, you will need to contact the hotel directly to reschedule or rebook your stay. Contact Traveloka’s reschedule call center for assistance and information on any applicable fees.
What happens if my flight is cancelled?
If your flight is cancelled, you can contact Traveloka’s reschedule call center for assistance with rescheduling or refunding your booking, depending on the airline policy.
Can I reschedule my booking for a different destination?
Rescheduling your booking for a different destination is subject to availability and may incur additional fees. Therefore, it is essential to check the applicable fees and policies before making any changes to your booking.
What happens if my rescheduled booking is cancelled?
If your rescheduled booking is cancelled, you may be subject to additional fees or penalties, depending on the airline or hotel policy.
Can I make changes to my booking online?
No, changes to your booking must be made through Traveloka’s reschedule call center.
Conclusion
In conclusion, Traveloka’s reschedule call center provides a hassle-free option to reschedule your flight or hotel booking. However, it is important to familiarize yourself with Traveloka’s reschedule policy, applicable fees, and conditions before making any changes to your booking.
If you need to reschedule your Traveloka booking, call their reschedule call center at +62 21 2927 2828 for assistance. Remember to have your booking details and preferred travel dates ready when calling.
Happy travels!
Disclaimer
The information in this article is accurate as of the time of writing. However, policies and fees may change, and it is recommended to check the latest information on the Traveloka website or contact their reschedule call center for any updates or changes.