Greetings and welcome to our comprehensive article on Bri Pusat call center. In this article, we will provide you with all the information you need to know about Bri Pusat call center, including its services, benefits, and how to contact them. Whether you’re a customer or a business owner, this article is for you! So keep reading to find out more.
What is Bri Pusat Call Center?
BRI Pusat Call Center is a customer service center operated by Bank Rakyat Indonesia. The center is designed to assist customers with their inquiries, complaints, and other needs. BRI Pusat Call Center serves as a single point of contact for all customers of Bank Rakyat Indonesia, providing them with a variety of services to make their banking experience hassle-free and convenient.
👉 Fun Fact: BRI Pusat Call Center has been operational for more than a decade and is one of the most advanced and reliable call centers in Indonesia.
Services Offered by Bri Pusat Call Center
BRI Pusat Call Center offers a wide range of services to its customers. These services include:
| Services | Description |
|---|---|
| Balance Inquiry | Get real-time information about your bank account balance. |
| Transaction History Inquiry | Get a detailed report of all your transactions in your account. |
| Loan Information | Get information about your loan status, repayment schedule, and other details. |
| Credit Card Information | Get information about your credit card balance, limit, due date, and other details. |
| Complaints and Feedback | Register your complaints or feedback and get them resolved by the customer service agent. |
| Blocking of Cards | Block your credit or debit card in case of theft or loss. |
| General Information | Get general information about Bank Rakyat Indonesia and its products and services. |
How to Contact Bri Pusat Call Center?
You can contact Bri Pusat Call Center through various channels:
Telephone
You can call the BRI Pusat Call Center at these numbers:
• 14017 (For domestic calls)
• +62-21-500017 (For international calls)
SMS Banking
You can use SMS Banking to get information about your account.
👉 To activate SMS Banking, send an SMS to 3300 with the format “REG (SPACE) BRI (SPACE) PIN (SPACE) NO. REKENING”.
👉 To get information about your account, send an SMS to 3300 with the format “INFO (SPACE) BRI”.
Social Media
You can also reach out to BRI Pusat Call Center via social media platforms such as Twitter, Facebook, and Instagram.
FAQs About Bri Pusat Call Center
1. What are the working hours of Bri Pusat Call Center?
👉 The Bri Pusat Call Center operates 24/7, including public holidays.
2. Is there any charge for contacting Bri Pusat Call Center?
👉 Calling BRI Pusat Call Center is free of charge.
3. How long does it take to resolve complaints or feedback?
👉 Most complaints and feedback are resolved within 7-10 working days.
4. What should I do if I forget my PIN number?
👉 To retrieve your PIN number, you can visit the nearest BRI branch office.
5. Can I block my credit or debit card through SMS Banking?
👉 Yes, you can block your credit or debit card through SMS Banking. Send an SMS to 3300 with the format “BLOK (SPACE) KARTU (SPACE) BRI (SPACE) 1234 (SPACE) 5678 (SPACE) 1234 (SPACE) 0987”.
6. How can I get a balance inquiry on my account?
👉 You can get a balance inquiry on your account by calling BRI Pusat Call Center or through SMS Banking.
7. How do I open a new account with Bank Rakyat Indonesia?
👉 You can open a new account with Bank Rakyat Indonesia by visiting any of their branch offices.
8. What is SMS Banking?
👉 SMS Banking is a service provided by Bank Rakyat Indonesia that allows customers to get information about their accounts through SMS.
9. What should I do if I receive a suspicious call claiming to be from BRI Pusat Call Center?
👉 If you receive a suspicious call from someone claiming to be from BRI Pusat Call Center, do not provide any personal information. Hang up immediately and contact BRI Pusat Call Center through their official channels.
10. How can I provide feedback on the quality of service I received from BRI Pusat Call Center?
👉 You can provide feedback on the quality of service you received from BRI Pusat Call Center by calling their customer service hotline, sending an email, or filling out the feedback form on their website.
11. What are the benefits of using Bri Pusat Call Center?
👉 By using Bri Pusat Call Center, you can save time and effort by getting information about your account and resolving complaints without having to visit a physical branch office.
12. Can I apply for a loan through Bri Pusat Call Center?
👉 No, you cannot apply for a loan through Bri Pusat Call Center. You need to visit a physical branch office to apply for a loan.
13. What should I do if I lose my ATM card?
👉 If you lose your ATM card, block it immediately by contacting Bri Pusat Call Center or by visiting the nearest BRI branch office.
Conclusion
In conclusion, Bri Pusat Call Center is an essential resource for all Bank Rakyat Indonesia customers. By using their services, you can save time and effort by getting information about your account and resolving complaints without having to visit a physical branch office. We hope that this comprehensive guide has helped you understand everything you need to know about Bri Pusat Call Center. So, contact them today and enjoy their hassle-free services.
Take Action Now!
Don’t wait any longer! Utilize the excellent services of Bri Pusat Call Center, and enjoy a hassle-free banking experience. Contact them today!
Disclaimer
This article is intended for informational purposes only. The information provided is not intended to be, nor does it constitute, legal, financial or other professional advice. Before acting on any of the information presented in this article, you should consult a qualified professional.