BPJS Kesehatan Surabaya Call Center: Comprehensive Guide and Information

A One-Stop Guide to BPJS Kesehatan Surabaya

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BPJS Kesehatan is a national insurance program in Indonesia that covers healthcare for all Indonesian citizens. This program was initiated by the government of Indonesia to ensure equal access to healthcare services for all. BPJS Kesehatan Surabaya is one of the regional centers under BPJS Kesehatan that serves Surabaya and its surrounding areas.

In this comprehensive guide, we’ll cover everything you need to know about BPJS Kesehatan Surabaya, from the call center to frequently asked questions.

About BPJS Kesehatan Surabaya

BPJS Kesehatan Surabaya is one of the many regional centers under BPJS Kesehatan in Indonesia. As the name suggests, this regional center serves Surabaya and its surrounding areas, providing healthcare coverage to the local population.

BPJS Kesehatan Surabaya is responsible for managing and coordinating healthcare services for patients who are registered under BPJS Kesehatan. This includes managing claims, handling complaints, and providing information and assistance to patients.

Aside from the call center, BPJS Kesehatan Surabaya also has several branches and service points across Surabaya and its surrounding areas, making it easier for patients to access healthcare services.

Why Choose BPJS Kesehatan Surabaya?

BPJS Kesehatan Surabaya is a reliable and trustworthy healthcare provider that offers comprehensive coverage to patients. Here are some reasons why you should choose BPJS Kesehatan Surabaya:

  • Accessible healthcare: BPJS Kesehatan Surabaya has several branches and service points across Surabaya, making healthcare services more accessible to patients.
  • Affordable healthcare: BPJS Kesehatan Surabaya offers affordable healthcare services to patients, making it easier for people to access healthcare without breaking the bank.
  • Comprehensive coverage: BPJS Kesehatan Surabaya covers a wide range of healthcare services, from preventive care to hospitalization.
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BPJS Kesehatan Surabaya Call Center

The BPJS Kesehatan Surabaya call center is an essential service for patients who need assistance with their healthcare coverage. The call center provides information and assistance to patients who need help with claims, complaints, and other healthcare-related issues.

If you’re a patient registered under BPJS Kesehatan Surabaya, you can contact the call center for assistance by calling the following number:

BPJS Kesehatan Surabaya Call Center
(031) 5012888

The call center is open from Monday to Friday, from 8:00 AM to 5:00 PM. If you need assistance outside of these hours, you can visit one of the BPJS Kesehatan Surabaya branches or service points instead.

FAQs About BPJS Kesehatan Surabaya

1. What is BPJS Kesehatan Surabaya?

BPJS Kesehatan Surabaya is a regional center under BPJS Kesehatan that provides healthcare coverage to Surabaya and its surrounding areas.

2. What services does BPJS Kesehatan Surabaya offer?

BPJS Kesehatan Surabaya offers a wide range of healthcare services, from preventive care to hospitalization. These services include consultations, diagnostic tests, medication, and surgery.

3. How do I register for BPJS Kesehatan Surabaya?

To register for BPJS Kesehatan Surabaya, you need to submit an application form and provide your personal information, including your name, address, and identity number.

4. How much does BPJS Kesehatan Surabaya cost?

BPJS Kesehatan Surabaya offers affordable healthcare services to patients. The cost of healthcare services depends on the type of service and the level of care required.

5. How do I make a claim with BPJS Kesehatan Surabaya?

To make a claim with BPJS Kesehatan Surabaya, you need to visit a healthcare provider that is registered under BPJS Kesehatan. You will need to provide your BPJS Kesehatan card and any other relevant documents.

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6. What is the coverage limit for BPJS Kesehatan Surabaya?

BPJS Kesehatan Surabaya does not have a coverage limit. However, the level of coverage depends on the type of service and the level of care required.

7. Can I use BPJS Kesehatan Surabaya outside of Surabaya?

Yes, you can use BPJS Kesehatan Surabaya outside of Surabaya. However, you need to make sure that the healthcare provider is registered under BPJS Kesehatan.

8. How do I file a complaint with BPJS Kesehatan Surabaya?

You can file a complaint with BPJS Kesehatan Surabaya by visiting one of the branches or service points, or by contacting the call center.

9. Can I change my healthcare provider under BPJS Kesehatan Surabaya?

Yes, you can change your healthcare provider under BPJS Kesehatan Surabaya by visiting one of the BPJS Kesehatan branches or service points.

10. What happens if my BPJS Kesehatan card is lost or stolen?

If your BPJS Kesehatan card is lost or stolen, you need to report it to BPJS Kesehatan Surabaya as soon as possible. A new card will be issued to you.

11. Can I use BPJS Kesehatan Surabaya for emergency services?

Yes, you can use BPJS Kesehatan Surabaya for emergency services. However, you need to make sure that the healthcare provider is registered under BPJS Kesehatan.

12. How do I renew my BPJS Kesehatan coverage?

You can renew your BPJS Kesehatan coverage by visiting one of the BPJS Kesehatan branches or service points, or by using the online registration system.

13. What happens if I don’t pay my BPJS Kesehatan contributions?

If you don’t pay your BPJS Kesehatan contributions, your healthcare coverage will be suspended. You will need to pay any outstanding contributions before your coverage can be reinstated.

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Conclusion

In conclusion, BPJS Kesehatan Surabaya is a reliable and affordable healthcare provider that offers comprehensive coverage to patients in Surabaya and its surrounding areas. If you need assistance with your healthcare coverage, you can contact the BPJS Kesehatan Surabaya call center or visit one of the branches or service points. We hope this guide has been helpful to you!

If you’re not yet registered under BPJS Kesehatan Surabaya, we encourage you to do so to ensure that you have access to affordable and reliable healthcare services. Take action today and register for BPJS Kesehatan Surabaya!

Disclaimer

This article is intended for informational purposes only and should not be used as a substitute for professional medical advice or treatment. We do not guarantee the accuracy or completeness of the information in this article, and we are not responsible for any errors or omissions that may occur. Always seek the advice of a qualified healthcare provider with any questions you may have regarding your healthcare coverage or medical condition.