Connecting with Permata Bank has Never Been Easier
Gone are the days when one had to walk into a bank to solve their banking problems. With the rise of technology, banking services have been made easier and more convenient. However, one might still face certain queries or issues that cannot be resolved online. In such cases, calling the bank’s call center would be the best solution. In this article, we will discuss everything you need to know about Permata Bank Call Center in detail, from its inception to its current state.
📞 Making a Call to Permata Bank Call Center
Permata Bank’s call center is the go-to solution for customers who want a quick and easy resolution to their banking problems. The bank’s call center can be accessed by calling the following numbers:
| Department | Number |
|---|---|
| Daily Banking | 1500111 (from outside Indonesia: +6221500111) |
| Credit Card | 1500290 (from outside Indonesia: +6221500290) |
| Priority Banking | 1500888 (from outside Indonesia: +6221500888) |
When you call Permata Bank Call Center, you will be connected with a customer service agent who will take your query and provide you with necessary information.
🧑💼 Working Hours of Permata Bank Call Center
The Permata Bank Call Center operates 24/7 to ensure that customers can get their queries addressed at any time of the day.
🤔 Frequently Asked Questions (FAQs) About Permata Bank Call Center
1. How long does it take for a customer service agent to answer the call?
On average, it takes less than 1 minute for a customer service agent to answer the call.
2. Can I access the call center from abroad?
Yes, you can access the call center from abroad by dialing +6221500111 for daily banking, +6221500290 for credit card queries, and +6221500888 for priority banking.
3. What if I am facing an issue that cannot be resolved by the customer service agent?
If the issue cannot be resolved by the customer service agent, they will escalate it to the relevant department for further investigation.
4. Can I leave a feedback on the service provided by the customer service agent?
Yes, you can leave feedback on their website or social media handles. The feedback will be reviewed by the bank’s management to improve the service provided by the call center.
5. Can I access all banking services through the call center?
Most banking services can be accessed through the call center. However, some services might require you to visit the bank.
6. Is there a fee for accessing the call center?
No, there is no fee for accessing the call center.
7. Can I speak to an operator in Bahasa Indonesia and English?
Yes, the customer service agent can communicate in both Bahasa Indonesia and English.
8. What do I need to provide when calling the call center?
You will be required to provide your account information or identification information for security purposes.
9. Can I get information about my bank balance through the call center?
Yes, you can get information about your bank balance by calling the daily banking department.
10. Can I report a lost or stolen credit card through the call center?
Yes, you can report a lost or stolen credit card by calling the credit card department.
11. Can I request for a new debit card through the call center?
Yes, you can request for a new debit card by calling the daily banking department.
12. Can I apply for a loan through the call center?
Yes, you can apply for a loan by calling the relevant department.
13. Can I change my personal information through the call center?
Yes, you can change your personal information by calling the relevant department.
🏢 About Permata Bank
Permata Bank was established in 1954 and is headquartered in Jakarta, Indonesia. The bank provides various banking services like daily banking, credit cards, priority banking, and more. Over the years, the bank has grown to become one of the most reputable banks in Indonesia.
✨ Why Choose Permata Bank?
Permata Bank is known for its customer-oriented approach towards banking and offers a wide range of services to fulfill their customer’s financial needs. Additionally, the bank offers innovative solutions to make banking easier and faster, such as their mobile banking app and internet banking services.
👍 Conclusion: Choose Permata Bank Call Center for a Hassle-free Banking Experience
Permata Bank Call Center strives to provide its customers with the best possible banking experience. With its 24/7 customer service and a wide range of banking services, the call center has been the go-to solution for many. Choose Permata Bank Call Center and enjoy a hassle-free banking experience.
Disclaimer
The information provided in this article is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the article or the information, products, services, or related graphics contained within the article for any purpose. Any reliance you place on such information is therefore strictly at your own risk.