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911 dispatchers are the unsung heroes of public safety. These skilled professionals are responsible for answering emergency calls, dispatching emergency personnel, providing life-saving instructions, and calming panicked callers. It’s a high-pressure job that requires quick thinking, strong communication skills, and a deep commitment to public service.
For those looking for a challenging and rewarding career in public safety, the 911 call center in Tulsa may just be the perfect fit. In this guide, we’ll take a closer look at what it takes to become a 911 dispatcher in Tulsa, including the job requirements, training and certification, and the day-to-day responsibilities of the role.
The Basics of 911 Jobs Tulsa Call Center
Before we dive into the specifics of the job requirements and responsibilities of 911 dispatchers in Tulsa, let’s take a high-level look at what the job entails.
| Job Title: | 911 Dispatcher |
|---|---|
| Location: | Tulsa, Oklahoma |
| Salary: | $36,600 – $56,700 per year |
| Job Type: | Full-time |
| Job Duration: | Permanent |
As a 911 dispatcher in Tulsa, your primary responsibility is to answer emergency calls and dispatch emergency personnel to the scene of the incident. You’ll be trained to handle a wide range of emergency situations, from medical emergencies and fires to criminal incidents and natural disasters.
Job Requirements
Becoming a 911 dispatcher in Tulsa requires a certain set of skills and qualifications. Here are the basic requirements:
- High school diploma or GED
- 18 years of age or older
- No felony convictions
- Ability to pass a drug test and background check
- Strong communication and customer service skills
- Ability to handle high-stress scenarios with calm and composure
Training and Certification
Once you’ve been hired as a 911 dispatcher in Tulsa, you’ll undergo extensive training to prepare you for the job. This includes classroom training, on-the-job training, and ongoing professional development.
In addition to training, 911 dispatchers in Tulsa are also required to become certified through the National Emergency Number Association (NENA) and the Association of Public Safety Communications Officials (APCO). These certifications demonstrate your proficiency in emergency communications and help to advance your career in the field.
Day-to-Day Responsibilities
So, what does a typical day look like for a 911 dispatcher in Tulsa? Here are some of the key responsibilities:
- Answering emergency calls and gathering information about the situation
- Dispatching emergency personnel to the scene of the incident
- Providing life-saving instructions over the phone, such as CPR or first aid
- Coordinating with other agencies, such as fire or police departments
- Maintaining accurate records of incidents and dispatches
FAQs about 911 Jobs Tulsa Call Center
1. What kind of training do I need to become a 911 dispatcher in Tulsa?
To become a 911 dispatcher in Tulsa, you’ll need to undergo extensive training, including classroom training, on-the-job training, and ongoing professional development. You’ll also need to become certified through the National Emergency Number Association (NENA) and the Association of Public Safety Communications Officials (APCO).
2. What are the job requirements to become a 911 dispatcher in Tulsa?
Becoming a 911 dispatcher in Tulsa requires a high school diploma or GED, the ability to pass a drug test and background check, no felony convictions, and strong communication and customer service skills. You must also be able to handle high-stress scenarios with calm and composure.
3. What is the salary range for 911 dispatchers in Tulsa?
The salary range for 911 dispatchers in Tulsa is $36,600 to $56,700 per year.
4. What are the day-to-day responsibilities of a 911 dispatcher in Tulsa?
The day-to-day responsibilities of a 911 dispatcher in Tulsa include answering emergency calls and gathering information about the situation, dispatching emergency personnel to the scene of the incident, providing life-saving instructions over the phone, coordinating with other agencies, and maintaining accurate records of incidents and dispatches.
5. What kind of certification do I need to become a 911 dispatcher in Tulsa?
To become a 911 dispatcher in Tulsa, you’ll need to become certified through the National Emergency Number Association (NENA) and the Association of Public Safety Communications Officials (APCO). These certifications demonstrate your proficiency in emergency communications and help to advance your career in the field.
6. What is the work schedule like for 911 dispatchers in Tulsa?
911 dispatchers in Tulsa work full-time, permanent positions. The work schedule may include evenings, weekends, and holidays, as emergency calls can happen at any time.
7. Can I become a 911 dispatcher in Tulsa with a criminal record?
If you have a felony conviction on your record, you will not be eligible to become a 911 dispatcher in Tulsa. However, misdemeanor convictions may be considered on a case-by-case basis.
8. How do I apply for a job as a 911 dispatcher in Tulsa?
You can apply for a job as a 911 dispatcher in Tulsa through the city’s online employment portal. Be sure to review the job requirements and submit a complete application, including your resume and any relevant certifications or training.
9. What kind of skills do I need to be a successful 911 dispatcher?
To be a successful 911 dispatcher in Tulsa, you’ll need strong communication and customer service skills, the ability to handle high-stress scenarios with calm and composure, and the ability to work under pressure and manage multiple tasks at once.
10. Is there room for advancement in the field of 911 dispatching?
Yes, there are opportunities for advancement in the field of 911 dispatching, including supervisory and management roles. Continuing education and professional development can also help you advance your career.
11. What kind of benefits do 911 dispatchers in Tulsa receive?
911 dispatchers in Tulsa receive a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Some benefits may vary depending on your specific employer and position.
12. What kind of personality traits are helpful for a 911 dispatcher in Tulsa?
Helpful personality traits for a 911 dispatcher in Tulsa include a deep commitment to public service, strong communication and customer service skills, a calm and composed demeanor, and the ability to handle high-stress scenarios with ease.
13. What kind of education do I need to become a 911 dispatcher in Tulsa?
Becoming a 911 dispatcher in Tulsa requires a high school diploma or GED. Additional education or training in emergency communications, public safety, or a related field may be beneficial but is not always required.
Take the First Step Toward a Rewarding Career in 911 Jobs Tulsa Call Center
Becoming a 911 dispatcher in Tulsa is a challenging and rewarding career that requires a deep commitment to public service and a passion for helping others. If you’re ready to take the first step toward this exciting career path, start by exploring job opportunities in the Tulsa area and learning more about the job requirements and responsibilities.
Remember, this is a high-pressure job that requires quick thinking, strong communication skills, and a deep commitment to public service. But for those who are up for the challenge, the rewards can be truly life-changing.
Disclaimer
The information provided in this article is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained in this article. Any reliance you place on such information is therefore strictly at your own risk.