Greetings, job seekers! Are you tired of working night shifts but still want to join the booming call center industry in the Philippines? Look no further because Alabang has a wide array of dayshift job opportunities for you.
The Importance of Dayshift Jobs in the Call Center Industry
Working in a call center has become a popular career choice for Filipinos. It offers good compensation, benefits, and career growth opportunities. However, working at night can take a toll on one’s health and overall well-being. That’s why dayshift jobs in the call center industry are in demand as they provide a better work-life balance and improve the lives of call center employees.
According to a study conducted by the University of the Philippines School of Economics, working at night can lead to irregular sleep patterns, fatigue, and increased risk of developing various illnesses. Meanwhile, working during the day leads to better sleep quality and better overall health. Choosing a dayshift job in a call center can not only benefit your physical health but also your mental health and social life.
What are the Advantages of Working in Alabang?
Alabang is one of the business districts located in Muntinlupa City, known for its numerous commercial, retail, and industrial developments. It is also home to several established call center companies such as Convergys, Accenture, and Teleperformance, making it a prime location for job seekers looking for dayshift jobs in the call center industry.
Here are some benefits of working in Alabang:
| Benefits | Description |
|---|---|
| Easy Commute | Alabang is accessible via various modes of transportation such as buses, jeepneys, and taxis. It is also connected to the metro’s main thoroughfares, making it easy to travel to and from work. |
| Business District | Alabang is a bustling business district, offering numerous job opportunities not just in the call center industry but also in other fields such as finance, IT, and healthcare. |
| Modern Amenities | The district boasts modern facilities such as shopping malls, restaurants, and clinics, making it convenient for employees to run errands during their breaks. |
| Green Spaces | Despite being a bustling district, Alabang has several parks and open spaces where employees can relax and unwind after work. |
What are the Available Dayshift Jobs in Alabang Call Centers?
Alabang offers various dayshift job positions for call center applicants, including:
1. Customer Service Representative
A customer service representative is responsible for answering customer inquiries, resolving complaints, and providing excellent customer service.
2. Technical Support Representative
A technical support representative assists customers with technical issues related to the products or services offered by the company.
3. Sales Representative
A sales representative is responsible for selling the company’s products or services, meeting sales targets, and providing excellent customer service.
4. Data Entry Specialist
A data entry specialist is responsible for encoding data, maintaining databases, and ensuring the accuracy of information.
5. Content Moderator
A content moderator reviews user-generated content and ensures that it complies with the company’s policies and guidelines.
6. Social Media Manager
A social media manager is responsible for creating and managing social media content, engaging with customers on social media platforms, and monitoring social media analytics.
FAQs
1. What are the qualifications for a dayshift call center job in Alabang?
Qualifications vary depending on the position, but most companies require at least a high school diploma, good communication skills, and a positive attitude towards customer service.
2. What are the typical working hours for a dayshift call center job?
Dayshift call center jobs typically start at 6 AM and end at 3 PM or 9 AM and end at 6 PM.
3. How much is the salary for a dayshift call center job in Alabang?
Salaries vary depending on the position and the company, but most call center companies in Alabang offer competitive compensation packages.
4. What are the benefits of working in a call center?
Call center jobs offer various benefits such as health insurance, life insurance, retirement plans, paid time off, and career growth opportunities.
5. Is it easy to get hired in a call center in Alabang?
Getting hired in a call center in Alabang can be competitive, but having the right skills, attitude, and qualifications can increase your chances of getting hired.
6. What are the common challenges of working in a call center?
Common challenges include dealing with irate customers, working under strict metrics, and coping with the night shift schedule.
7. What are the career growth opportunities in a call center?
Call center jobs offer various career growth opportunities such as promotions, team leader roles, and training programs.
Hurdles and Challenges of Working in a Call Center in Alabang
Like any job, working in a call center has its fair share of challenges. Here are some of the hurdles and challenges that employees may face:
1. Demanding Workloads
Call center agents have to deal with a high volume of calls, emails, and chat inquiries on a daily basis, which can be mentally and emotionally taxing.
2. Language Barrier
Some call center jobs require conversational or fluent English, which can be challenging for non-native English speakers.
3. Irate Customers
Dealing with irate customers can be stressful and emotionally draining, and call center agents need to learn how to handle these situations professionally.
4. Strict Metrics
Most call center companies have strict metrics that employees need to meet, such as call handling time, quality scores, and sales targets.
The Future of Dayshift Call Center Jobs in Alabang
The demand for dayshift call center jobs in Alabang is expected to increase due to the growing need for customer service in various industries such as eCommerce, travel, and telecommunications. Companies are also looking for ways to provide better customer service, which means more job opportunities for call center applicants.
Take Action Now and Find Your Dream Job in Alabang!
If you’re looking for a dayshift job in the call center industry in Alabang, don’t hesitate to start your job search now. Remember to update your resume, prepare for interviews, and showcase your skills and qualifications. You might just land your dream job in one of the most vibrant business districts in the Philippines!
Disclaimer
The information in this article is for educational and informational purposes only and does not constitute legal, financial, or professional advice. The author and publisher shall not be liable for any damages, losses, or expenses arising out of or in connection with the use of this information. Readers are advised to conduct their research and seek professional advice before making any career-related decisions.