Everything you Need to Know about Verizon Henrietta Call Center
Greetings to everyone who is interested in learning about Verizon Henrietta call center. In this detailed journal article, we will discuss everything that you need to know about Verizon Henrietta call center. From its inception to its present-day operations, we will explore every aspect of this call center.
What is Verizon Henrietta Call Center?
Verizon Henrietta call center is a customer service center that provides support to Verizon telecommunication customers. The center is located in Henrietta, New York, and has been in operation since 1979.
The History of Verizon Henrietta Call Center
The Henrietta call center was first established in 1979 as a customer service location for what was then known as General Telephone and Electronics Corporation (GTE). The center operated under the name GTE Directories for many years until it was acquired by Verizon in 2006.
Since then, Verizon Henrietta call center has been providing high-quality customer service to Verizon customers across the United States. The center is one of the largest Verizon call centers, employing over 2,000 people.
Verizon Henrietta Call Center Services
| Services Provided | Description |
|---|---|
| Customer Support | Providing technical assistance and troubleshooting for Verizon products and services. |
| Billing Support | Assisting customers with billing and payment inquiries. |
| Order Placement | Helping customers place orders for Verizon products and services. |
| Technical Support | Assisting customers with technical issues related to Verizon products and services. |
FAQs about Verizon Henrietta Call Center
1. What are the operating hours of Verizon Henrietta call center?
The Verizon Henrietta call center operates 24/7 to provide uninterrupted customer service support to Verizon customers.
2. What is the address of Verizon Henrietta call center?
The address of Verizon Henrietta call center is 200 Southwood Dr, Henrietta, NY 14623, United States.
3. How long has Verizon Henrietta call center been in operation?
Verizon Henrietta call center has been in operation since 1979.
4. What services does Verizon Henrietta call center provide?
Verizon Henrietta call center provides customer support, billing support, order placement, and technical support services to Verizon customers.
5. How many people does Verizon Henrietta call center employ?
Verizon Henrietta call center employs over 2,000 people.
6. What is the phone number for Verizon Henrietta call center?
The phone number for Verizon Henrietta call center is (585) 321-7000.
7. What is the email address for Verizon Henrietta call center?
Verizon Henrietta call center does not provide an email address for customer support. However, customers can reach out to Verizon customer support through their online chat or by calling the phone number provided.
8. Does Verizon Henrietta call center provide support in languages other than English?
Yes, Verizon Henrietta call center provides support in Spanish and many other languages upon request.
9. Is Verizon Henrietta call center closed on holidays?
No, Verizon Henrietta call center operates 24/7, 365 days a year, including holidays.
10. Can I visit Verizon Henrietta call center in person?
No, Verizon Henrietta call center does not allow customers to visit their facility in person. However, customers can reach out to Verizon customer support through their online chat or by calling the phone number provided.
11. What is the mission of Verizon Henrietta call center?
The mission of Verizon Henrietta call center is to provide superior customer support to Verizon customers. They strive to exceed customer expectations while maintaining a positive and respectful work environment for their employees.
12. How does Verizon Henrietta call center ensure customer satisfaction?
Verizon Henrietta call center ensures customer satisfaction by providing timely and effective solutions to customer queries and issues. Their customer service representatives are highly trained and equipped with the latest tools and technology to assist customers efficiently.
13. How can I give feedback about my experience with Verizon Henrietta call center?
Customers can share their feedback about their experience with Verizon Henrietta call center by completing the online survey sent to their email after their interaction. They can also leave feedback on Verizon’s official website or social media platforms.
Conclusion
In conclusion, Verizon Henrietta call center is a crucial aspect of the Verizon customer support system. It has been providing high-quality customer service for over four decades, and its dedication to customer satisfaction continues to be unwavering. If you are a Verizon customer in need of support, do not hesitate to reach out to the Verizon Henrietta call center for assistance.
Thank you for taking the time to read this comprehensive guide about Verizon Henrietta call center. We hope that it was informative and helpful. Reach out to us if you have any further queries or feedback.
Disclaimer
This article is not affiliated with Verizon or the Verizon Henrietta call center. The information provided in this article is based on publicly available information and is not intended to represent the views or opinions of Verizon or its affiliates.