Hello and welcome to our comprehensive guide on Verizon’s Call Center in Columbia, SC. Are you a Verizon customer or considering becoming one? Then you’ve come to the right place. In this article, we will provide you with everything you need to know about Verizon in Columbia SC Call Center. From its history, location, services offered, and FAQs, we’ve got it all covered. So, let’s get started!
History of Verizon in Columbia SC Call Center
Verizon Communications is an American multinational telecommunications conglomerate with its headquarters in New York City. It was formed in 2000 when Bell Atlantic, one of the regional Bell companies, merged with GTE. In Columbia, SC, Verizon has a call center that provides exceptional customer service to its customers. The call center has been operational for over a decade and has contributed significantly to the community by providing job opportunities to its residents.
Location of Verizon in Columbia SC Call Center
The Verizon Call Center in Columbia, SC, is conveniently located at 6435 Garners Ferry Road. The location is easily accessible by car, public transportation, or bike. It’s situated in a commercial area with plenty of restaurants, shops, and other amenities nearby. The facility is well-maintained with ample parking space for its employees and visitors.
Services Offered by Verizon in Columbia SC Call Center
Verizon’s Call Center in Columbia, SC, provides a wide range of services to its customers. The services include billing inquiries, technical support, sales and activations, and much more. The call center’s customer service representatives are knowledgeable, friendly, and always ready to assist their customers with any issues they might encounter.
Table: Complete Information about Verizon in Columbia SC Call Center
| Information | Details |
|---|---|
| Name | Verizon Call Center |
| Location | 6435 Garners Ferry Road, Columbia, SC |
| Services Offered | Billing inquiries, technical support, sales and activations, and much more |
| History | Operational for over a decade |
| Employees | Over 500 |
| Working Hours | 24/7 |
| Contact Number | 1-800-922-0204 |
FAQs about Verizon in Columbia SC Call Center
1. What are the working hours of Verizon’s Call Center in Columbia, SC?
Verizon’s Call Center in Columbia, SC, operates 24/7 to provide its customers with round-the-clock support.
2. Can I visit Verizon’s Call Center in Columbia, SC, in person?
Unfortunately, the call center is not open to the public, and visits are not allowed for security and privacy reasons.
3. How many employees work at Verizon’s Call Center in Columbia, SC?
The call center has over 500 employees who are dedicated to providing excellent customer service to Verizon customers.
4. How can I contact Verizon’s Call Center in Columbia, SC, for support?
The best way to contact Verizon’s Call Center in Columbia, SC, for support is by calling 1-800-922-0204. You can also visit Verizon’s website for other support options.
5. What services does Verizon’s Call Center in Columbia, SC, provide?
Verizon’s Call Center in Columbia, SC, provides a wide range of services to its customers. These services include billing inquiries, technical support, sales and activations, and much more.
6. How long has Verizon’s Call Center in Columbia, SC, been operational?
The call center has been operational for over a decade and has contributed significantly to the community by providing job opportunities to its residents.
7. Is Verizon’s Call Center in Columbia, SC, accessible by public transportation?
Yes, the call center is accessible by public transportation. There are several bus routes that stop near the call center’s location.
8. How can I activate my Verizon phone?
You can activate your Verizon phone by calling the activation number provided with your device or by visiting a Verizon store.
9. How can I pay my Verizon bill?
You can pay your Verizon bill online, over the phone, at a Verizon store, or through mail.
10. Can I change my Verizon plan?
Yes, you can change your Verizon plan by visiting a Verizon store, calling customer service, or changing it through the Verizon app or website.
11. How can I cancel my Verizon service?
You can cancel your Verizon service by calling customer service, visiting a Verizon store, or by logging in to your Verizon account online.
12. How can I report a problem with my Verizon service?
You can report a problem with your Verizon service by calling customer service, visiting a Verizon store, or by logging in to your Verizon account online.
13. How can I unlock my Verizon phone?
To unlock your Verizon phone, you will need to contact customer service and provide them with your phone’s IMEI number.
Conclusion
In conclusion, Verizon’s Call Center in Columbia, SC, is an essential part of the community, providing exceptional customer service to its customers. Its convenient location, knowledgeable staff, and wide range of services make it an excellent choice for anyone looking for telecommunication services. We hope this guide has provided you with all the information you need to know about Verizon in Columbia SC Call Center.
If you have any questions or need further assistance, don’t hesitate to contact Verizon’s customer service, and they will be happy to assist you. Thank you for reading!
Disclaimer
This article is for informational purposes only. The information provided in this article is accurate to the best of our knowledge. However, we cannot guarantee the accuracy of the information provided, and we are not responsible for any errors or omissions. We recommend that you verify any information before making any decisions based on it.