A Customer Service Experience You Can Count On
Have you ever had a frustrating experience with customer service? Maybe you were put on hold for an eternity, or your issue was never resolved. At Restoration Hardware, we understand that exceptional customer service is essential to our success. That’s why we have a dedicated call center that is committed to providing the best experience possible for our customers.
Our call center representatives are trained to provide personalized service and are equipped with the knowledge and tools to handle any query you may have. Whether you have a question about a product, need assistance with an order, or just want to provide feedback, our call center is here to help.
⭐️ Our goal is to ensure that every customer leaves our call center feeling satisfied and heard.
What is Restoration Hardware?
Restoration Hardware is a luxury home furnishing brand that specializes in high-quality furniture, lighting, bedding, bathware, and decor. Founded in 1979, our mission is to provide our customers with timeless and classic designs that stand the test of time.
Our commitment to customer satisfaction extends beyond our call center. We offer a variety of services, including white-glove delivery and in-home design consultations, to ensure that your experience with Restoration Hardware is nothing short of exceptional.
Understanding Our Call Center
When you call our Restoration Hardware call center, you will be greeted by a friendly and knowledgeable representative who will guide you through the process. We understand that everyone’s needs are different, so our representatives are trained to provide personalized service to ensure that your experience is as smooth and hassle-free as possible.
Our call center is open seven days a week, from 8 am to 9 pm EST. We also offer an online chat service for those who prefer to communicate via text. No matter how you choose to contact us, we are here to provide you with the best service possible.
Frequently Asked Questions
| Question | Answer |
|---|---|
| What is the Restoration Hardware call center? | Our call center is a dedicated service center that provides support to customers who need assistance with any aspect of their experience with Restoration Hardware. |
| What services are available through the Restoration Hardware call center? | Our call center provides support for product information, order inquiries, returns and exchanges, delivery tracking, and general assistance. |
| How can I contact the Restoration Hardware call center? | You can contact us by phone at 800-762-1005 or through our online chat service. |
| What are the hours of operation for the Restoration Hardware call center? | We are open seven days a week, from 8 am to 9 pm EST. |
| How can I track my order? | You can track your order by logging in to your account on our website or by contacting our call center. |
| What is your return policy? | We offer a generous 30-day return policy for all of our products. |
| What is white-glove delivery? | White-glove delivery is a premium delivery service that includes in-home delivery, assembly, and placement of your furniture. |
| How can I schedule an in-home design consultation? | You can schedule a consultation through our website or by contacting our call center. |
| How do I provide feedback about my experience with Restoration Hardware? | We welcome all feedback and would love to hear from you. You can provide feedback by contacting our call center, filling out a survey on our website, or leaving a review on social media. |
| How can I learn more about Restoration Hardware products? | You can browse our website, visit our showrooms, or contact our call center for more information on our products. |
| Do you offer financing options? | Yes, we offer financing options through our RH Credit Card program. |
| What is your price-match policy? | We offer a price-match policy that matches any competitor’s pricing on the same product. |
| How can I cancel my order? | You can cancel your order by contacting our call center. |
| What happens if my product is damaged during delivery? | If your product is damaged during delivery, please contact our call center immediately for assistance. |
Taking Action
We hope that this article has given you a better understanding of our call center and the services we offer at Restoration Hardware. If you have any further questions or would like to place an order, please don’t hesitate to contact us. We are always here to help.
⭐️ To experience the best in luxury home furnishings and exceptional customer service, visit Restoration Hardware today.
Disclaimer
At Restoration Hardware, we are committed to providing accurate and up-to-date information to our customers. However, the information provided in this article is for informational purposes only and should not be used as a substitute for professional advice.
⭐️ Please consult with a qualified professional before making any purchasing decisions.