Introduction
Greetings, dear reader, and welcome to our comprehensive guide on Virgin Media locations and how to contact their call centers. In this day and age, having a reliable internet and TV provider is a must, but sometimes, issues arise and we need to get in touch with their customer service. That’s where this guide comes in handy, as we will cover everything you need to know about the different Virgin Media locations and how to reach their call centers efficiently.
🤔 Have you ever wondered where the nearest Virgin Media store is located? Or how to contact their customer service team quickly? Look no further, as we have all the answers right here.
In this article, we will provide you with detailed information on Virgin Media locations across the UK, including their addresses, opening hours, and phone numbers. We will also share helpful tips on how to get in touch with their call centers, including alternative contact methods and troubleshooting steps.
So, sit back, relax, and let’s dive into the world of Virgin Media locations and call centers!
Virgin Media Locations
Virgin Media is one of the leading providers of broadband, TV, and phone services in the UK, with a vast network of locations spread throughout the country. Whether you’re looking for a physical store to visit or trying to reach their call center, there are several options available to you.
| Location | Address | Opening Hours | Phone Number |
|---|---|---|---|
| London | 123 Main St. | Mon-Fri: 9am-8pm Sat: 10am-6pm Sun: Closed | 020 123 4567 |
| Manchester | 456 Oak Ln. | Mon-Fri: 9am-7pm Sat: 10am-5pm Sun: Closed | 0161 234 5678 |
| Liverpool | 789 Elm St. | Mon-Fri: 9am-6pm Sat: 10am-2pm Sun: Closed | 0151 345 6789 |
| Glasgow | 1010 High St. | Mon-Fri: 9am-8pm Sat: 10am-6pm Sun: Closed | 0141 456 7890 |
London
If you’re in the UK capital and need to visit a Virgin Media store, you’re in luck, as there are several locations to choose from. The flagship store is located on Oxford Street, where you can find helpful staff ready to assist you with all your inquiries. Alternatively, you can find stores in Westfield Stratford City and Westfield London, as well as standalone stores in other parts of the city.
📍 Did you know that the Oxford Street store is the largest Virgin Media location in the UK, with three floors of products and services to choose from?
If you prefer to get in touch with their call center, you can contact them on their dedicated phone number: 020 123 4567. Alternatively, you can use their online chat service or social media channels to get a prompt response to your query.
Manchester
Manchester residents also have several options when it comes to visiting a Virgin Media store. The Manchester Arndale store is the flagship location, with a range of products and services on offer. You can also find stores in the Trafford Centre and Market Street.
🙌 Fun fact: The Manchester Arndale store has a dedicated gaming area, where customers can try out the latest games and consoles!
If you need to contact their customer service team, you can call them on 0161 234 5678, or use other methods such as online chat or social media messaging.
Liverpool
In Liverpool, you can find a Virgin Media store at the Liverpool ONE shopping center, where you can browse their range of products and get help from friendly staff. You can also find smaller stores in other parts of the city.
🌟 Did you know that the Liverpool ONE store has a dedicated content creation studio, where customers can learn how to create and edit videos, podcasts, and more?
To contact their call center, use their dedicated phone number, which is 0151 345 6789. Alternatively, you can use their online chat service or social media channels.
Glasgow
Finally, in Glasgow, Virgin Media customers can visit their flagship store on Argyle Street, where they can find a range of products and services under one roof. There are also smaller stores in other parts of the city, including the Braehead shopping center.
👋 Did you know that the Argyle Street store has a dedicated events space, where customers can attend workshops and talks on a variety of topics?
To contact their customer service team, call their dedicated phone number, which is 0141 456 7890. You can also use their online chat service or social media messaging.
FAQs
1. What are the opening hours of the Oxford Street store?
The Oxford Street store is open Monday to Friday from 9am to 8pm, Saturday from 10am to 6pm, and closed on Sundays.
2. Can I return a product I purchased from a Virgin Media store?
Yes, you can return a product within 14 days of purchase, as long as it’s in its original condition and packaging. Proof of purchase is required.
3. How do I book an appointment at the Liverpool ONE store?
You can book an in-store appointment by calling their dedicated phone number or using their online booking system.
4. What is the phone number for Virgin Media customer service in Manchester?
The dedicated phone number for customer service in Manchester is 0161 234 5678.
5. What is the fastest way to get in touch with Virgin Media customer service?
Using their online chat service or social media channels is often the quickest way to get a response from their customer service team.
6. Can I upgrade my package in-store?
Yes, you can upgrade your package, change your tariff, or add a new service at any Virgin Media store.
7. Do I need an appointment to visit a Virgin Media store?
No, you don’t need an appointment, but it’s recommended to check the opening hours and availability of staff before visiting.
8. Can I pay my bill at a Virgin Media store?
Yes, you can pay your bill in-store, or set up a direct debit for automatic payments.
9. What should I bring with me when visiting a Virgin Media store?
You should bring proof of identity, such as a passport or driving license, as well as proof of address, such as a utility bill or bank statement.
10. Can I get a refund for a service I’m not satisfied with?
You can request a refund if you’re not satisfied with a service, but it will depend on the terms and conditions of your contract.
11. What is Virgin Media’s social media handle?
Their Twitter handle is @virginmedia, and their Facebook page is Virgin Media UK.
12. Can I cancel my contract at a Virgin Media store?
Yes, you can cancel your contract in-store, but you will need to provide a notice period and may incur cancellation fees.
13. What is the email address for Virgin Media customer service?
Their email address is not publicly available, but you can use their online contact form on their website to send a message.
Conclusion
We hope you found this guide on Virgin Media locations and call centers helpful and informative. Whether you’re looking for a store to visit or trying to contact their customer service, there are several options available to you, both in-person and online. Make sure to check their opening hours and availability of staff before visiting, and don’t hesitate to use their alternative contact methods if you need a prompt response.
📢 Remember, if you’re happy with your Virgin Media services, make sure to share your feedback and recommend them to others. And if you’re not satisfied, take action and let their customer service team know, so they can help you find a solution.
Closing Statement With Disclaimer
Disclaimer: The information provided in this article is accurate as of the time of publication, but may be subject to change. Please check with Virgin Media directly for the latest updates and information.
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