Hello and welcome to our article about BNI International Call Center! With the rise of globalization, businesses need to connect with clients and partners all over the world. The call center industry has become essential in facilitating these connections. BNI International understands this need and has become a trusted name in the industry. In this article, we will explore everything you need to know about BNI International Call Center, from its history to its services and more.
What is BNI International Call Center?
BNI International Call Center is a leading provider of outbound and inbound call center services. Its main office is in the Philippines, but it serves clients all over the world. BNI International is a subsidiary of Business Networking International (BNI), a global organization that helps businesses grow through referrals and networking. BNI International Call Center was founded in 2005 and has since grown to become one of the best call center companies in the industry.
History of BNI International Call Center
BNI International Call Center started as a small outfit with only a few employees. Its first clients were mostly from the United States and Canada. In its early years, BNI International focused on providing telemarketing services. However, as the demand for call center services grew, BNI International expanded its operations to include customer service, technical support, and other services.
Today, BNI International Call Center has over 3,000 employees and serves clients from various industries, including healthcare, telecommunications, and finance. Its clients are from all over the world, including the United States, Canada, Australia, and the United Kingdom, among others.
The BNI International Call Center Advantage
What sets BNI International Call Center apart from its competitors is its commitment to quality and customer satisfaction. BNI International Call Center employs highly skilled agents who undergo rigorous training to ensure that they provide the best service to clients. BNI International Call Center also uses state-of-the-art technology and tools to ensure that its operations run smoothly and efficiently. This dedication to excellence has earned BNI International Call Center numerous awards and recognitions in the industry.
Services Offered by BNI International Call Center
As mentioned earlier, BNI International Call Center offers a wide range of call center services. Here are some of the services offered by BNI International Call Center:
| Service | Description |
|---|---|
| Outbound Services | BNI International Call Center offers outbound services such as telemarketing, lead generation, and appointment setting. |
| Inbound Services | BNI International Call Center offers inbound services such as customer service, technical support, and order taking and processing. |
| Back-Office Services | BNI International Call Center offers back-office services such as data entry, research, and accounting services. |
| Multi-Channel Customer Support | BNI International Call Center offers customer support services through various channels such as voice, email, chat, and social media. |
| Virtual Assistant Services | BNI International Call Center offers virtual assistant services to help businesses with administrative tasks and other assignments. |
FAQs About BNI International Call Center
1. What is BNI International Call Center?
BNI International Call Center is a leading provider of outbound and inbound call center services. Its main office is in the Philippines, but it serves clients all over the world.
2. What are the services offered by BNI International Call Center?
BNI International Call Center offers a wide range of call center services, including outbound services, inbound services, back-office services, multi-channel customer support, and virtual assistant services.
3. What sets BNI International Call Center apart from its competitors?
BNI International Call Center is committed to quality and customer satisfaction. It employs highly skilled agents who undergo rigorous training and uses state-of-the-art technology and tools.
4. What industries does BNI International Call Center serve?
BNI International Call Center serves clients from various industries, including healthcare, telecommunications, and finance.
5. What countries does BNI International Call Center serve?
BNI International Call Center serves clients from all over the world, including the United States, Canada, Australia, and the United Kingdom, among others.
6. Does BNI International Call Center offer virtual assistant services?
Yes, BNI International Call Center offers virtual assistant services to help businesses with administrative tasks and other assignments.
7. How can I contact BNI International Call Center?
You can contact BNI International Call Center through its website at bnicallcenter.com or by email at info@bnicallcenter.com.
8. How long has BNI International Call Center been in operation?
BNI International Call Center was founded in 2005 and has since grown to become one of the best call center companies in the industry.
9. What awards and recognitions has BNI International Call Center received?
BNI International Call Center has received numerous awards and recognitions in the industry for its commitment to quality and customer satisfaction.
10. What training do BNI International Call Center agents undergo?
BNI International Call Center agents undergo rigorous training to ensure that they provide the best service to clients.
11. How many employees does BNI International Call Center have?
BNI International Call Center has over 3,000 employees who are highly skilled and dedicated to providing excellent service.
12. What languages does BNI International Call Center support?
BNI International Call Center supports various languages such as English, Spanish, French, and German, among others.
13. Can BNI International Call Center customize its services to fit my business’s needs?
Yes, BNI International Call Center can customize its services to fit your business’s specific needs.
Conclusion: Connect Your Business with BNI International Call Center
As businesses continue to expand globally, the need for efficient and reliable call center services becomes more evident. With BNI International Call Center, you can rest assured that your business needs will be met with utmost professionalism and excellence. From outbound and inbound services to back-office and virtual assistant services, BNI International Call Center has everything you need to connect with clients and partners all over the world.
If you’re looking for a call center company that delivers quality and customer satisfaction, look no further than BNI International Call Center. Connect your business with BNI International Call Center and experience the difference.
Disclaimer
The content of this article is for informational purposes only. The author of this article does not endorse or recommend any specific products or services mentioned in this article. The reader is advised to do their own research and due diligence before engaging in any business with BNI International Call Center or any other company.