An Introduction to UAMS Angels Call Center
Welcome to our article about the UAMS Angels Call Center, where we will explore how this unique organization provides crucial support for patients and families. The UAMS Angels Call Center is a vital part of the University of Arkansas for Medical Sciences (UAMS) community, operating as a hub of healthcare navigation, referrals, and emotional support for patients and families in Arkansas and beyond.
At UAMS Angels, trained navigators provide compassion and guidance to those impacted by serious illness or injury. They provide a listening ear, answer questions, and offer help with scheduling appointments, identifying resources, and addressing any concerns or challenges that arise during a healthcare journey.
Throughout this article, we will dive into the details of how UAMS Angels Call Center operates, what services they provide, and how they make a difference in the lives of patients and families. So, let’s explore further and learn all about UAMS Angels Call Center!
The Importance of Emotional Support for Patients and Families
When someone is facing a serious illness or injury, it can be hard to know where to turn. Medical information can be confusing, and navigating the healthcare system can be overwhelming.
On top of that, patients and families often face a range of emotions, including anxiety, fear, and uncertainty. UAMS Angels Call Center recognizes the vital role of emotional support in healthcare and provides that support to patients and families.
At UAMS Angels, the navigators understand that healthcare is more than just physical care. They recognize the importance of providing emotional support throughout the care journey, and the difference that support can make in the lives of those impacted by illness or injury.
The Services Provided by UAMS Angels Call Center
UAMS Angels Call Center provides a range of services to patients and families, all with the goal of making the healthcare journey easier and more manageable. These services include:
| Navigational Support | UAMS Angels navigators provide guidance and support to patients and families, helping them to navigate the healthcare system, schedule appointments, and access necessary resources. |
|---|---|
| Referrals | UAMS Angels navigators can connect patients and families with the resources they need, including specialists, support groups, and financial assistance programs. |
| Emotional Support | At UAMS Angels, compassionate navigators provide emotional support throughout the healthcare journey, offering a listening ear and a safe space to explore feelings and concerns. |
Overall, UAMS Angels Call Center serves as a comprehensive support system for patients and families, providing navigation, referrals, and emotional support throughout the healthcare journey.
FAQs About UAMS Angels Call Center
1. How can I contact UAMS Angels Call Center?
You can call UAMS Angels Call Center at 1-877-816-6810 or visit their website at angels.uams.edu.
2. Is there a cost for UAMS Angels Call Center services?
No, UAMS Angels Call Center services are provided free of charge to patients and families.
3. Who can use UAMS Angels Call Center services?
UAMS Angels Call Center services are available to anyone impacted by serious illness or injury, regardless of whether they are a patient at UAMS.
4. How can UAMS Angels Call Center help me navigate the healthcare system?
UAMS Angels navigators can help you schedule appointments, understand medical information, and identify resources and support services that may be beneficial for you and your family.
5. What kind of emotional support does UAMS Angels Call Center provide?
UAMS Angels navigators provide a listening ear and offer a safe space to explore feelings and concerns related to illness or injury. They can also connect patients and families with counseling services or support groups as needed.
6. Is UAMS Angels Call Center available 24/7?
No, UAMS Angels Call Center is available Monday through Friday, 8am to 5pm.
7. How is UAMS Angels Call Center staffed?
UAMS Angels Call Center is staffed by trained navigators who specialize in healthcare navigation, referrals, and emotional support.
8. Can UAMS Angels Call Center help with financial assistance?
Yes, UAMS Angels navigators can help connect patients and families with financial assistance programs that may be available to them.
9. How can I support UAMS Angels Call Center?
You can support UAMS Angels Call Center by making a donation to the organization or volunteering your time as a navigator.
10. What is the impact of UAMS Angels Call Center?
UAMS Angels Call Center has made a significant impact on the lives of patients and families, providing crucial support and improving the overall healthcare experience.
11. How does UAMS Angels Call Center work with healthcare providers?
UAMS Angels Call Center works in partnership with healthcare providers to ensure that patients and families receive the best possible care and support.
12. Can I still use UAMS Angels Call Center if I receive care from another healthcare provider?
Yes, UAMS Angels Call Center is available to anyone impacted by serious illness or injury, regardless of where they receive their care.
13. How can I learn more about UAMS Angels Call Center?
You can visit the UAMS Angels website at angels.uams.edu, or call 1-877-816-6810 to speak with a navigator directly.
Conclusion
UAMS Angels Call Center is a vital part of the healthcare community, providing essential support to patients and families impacted by serious illness or injury. With a team of compassionate navigators, UAMS Angels offers comprehensive navigation, referrals, and emotional support throughout the healthcare journey, making a significant impact on the lives of those they serve.
If you or someone you know could benefit from the services provided by UAMS Angels Call Center, we encourage you to reach out and learn more. And, if you are in a position to support this essential organization, we urge you to do so, as every donation and volunteer effort makes a real difference in the lives of patients and families.
Disclaimer
The information presented in this article is for informational purposes only and should not be construed as medical advice or guidance. Always consult with a healthcare provider regarding any questions or concerns you may have related to your healthcare or the healthcare of a loved one.