Introduction
Greetings to all our readers! If you are wondering about the salary of a call center employee at Lion Air, you have come to the right place. In this article, we will discuss the details of gaji Lion Air call center, including salary ranges, benefits, job requirements, and more. Stay with us to discover all the information about working in the call center at Lion Air.
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Working in a call center can be challenging, but it can also be rewarding, especially if you work for a successful airline like Lion Air. The airline business is a competitive industry, and Lion Air strives to provide excellent customer service to stay ahead of its competitors. To achieve this goal, Lion Air invests in its call center, providing its employees with an attractive salary and other compensation packages.
In this article, we will discuss everything you need to know about the gaji Lion Air call center, from the salary ranges to the job requirements. We hope this information will be useful for those who are considering a career in the airline industry or are curious about the compensation of call center employees at Lion Air.
About Lion Air
Lion Air is an Indonesian low-cost airline that was founded in 1999. Today, it operates flights to more than 80 destinations across Indonesia, Asia, and the Middle East. The airline has a fleet of more than 100 aircraft and employs thousands of people across its operations.
Lion Air is committed to providing excellent customer service, which is reflected in the quality of its call center operations. The call center plays a crucial role in helping customers book flights, resolve issues, and provide support before, during, and after their flight.
Gaji Lion Air Call Center: Salary and Compensation
| Position | Salary Range | Benefits |
|---|---|---|
| Call Center Agent | IDR 4,000,000 – IDR 5,500,000 per month | Health insurance, meal allowance, transport allowance, annual bonus |
| Senior Call Center Agent | IDR 5,500,000 – IDR 7,000,000 per month | Health insurance, meal allowance, transport allowance, annual bonus |
| Call Center Supervisor | IDR 7,000,000 – IDR 9,000,000 per month | Health insurance, meal allowance, transport allowance, annual bonus, performance bonus |
The salary range for call center employees at Lion Air depends on their position and level of experience. The average salary for a call center agent is around IDR 4,000,000 – IDR 5,500,000 per month. More experienced agents or those in senior positions can earn up to IDR 7,000,000 per month. Call center supervisors have the highest salary range, with an average of IDR 9,000,000 per month.
In addition to a competitive salary, Lion Air call center employees also receive benefits such as health insurance, meal allowance, transport allowance, annual bonus, and performance bonus. These benefits are designed to reward employees for their hard work and dedication and to ensure their well-being and job satisfaction.
Gaji Lion Air Call Center: Job Requirements
Working in a call center requires specific skills and qualifications to provide excellent customer service. At Lion Air, call center employees should meet the following job requirements:
1. Education and Qualifications
Call center agents should have a minimum of a high school diploma or equivalent. They should also be proficient in using computers and other communication devices for work.
2. Communication Skills
Call center agents should have excellent communication skills, both verbal and written. They should be able to communicate effectively with customers and colleagues in a clear and concise manner.
3. Customer Service Skills
Call center agents should have a strong customer service orientation and should be able to handle customer complaints and issues professionally and effectively.
4. Language Skills
Call center agents should be fluent in English and at least one other local language. This is important because Lion Air operates in different countries and needs to provide customer service in different languages.
Frequently Asked Questions about Gaji Lion Air Call Center
1. What is the average salary of a call center agent at Lion Air?
The average salary of a call center agent at Lion Air is around IDR 4,000,000 – IDR 5,500,000 per month.
2. What benefits do Lion Air call center employees receive?
Lion Air call center employees receive benefits such as health insurance, meal allowance, transport allowance, annual bonus, and performance bonus.
3. What are the job requirements for a call center agent at Lion Air?
Call center agents at Lion Air should have a high school diploma or equivalent, excellent communication and customer service skills, and fluency in English and at least one other local language.
4. How many positions are there in Lion Air call center?
There are three positions in Lion Air call center: call center agent, senior call center agent, and call center supervisor.
5. What is the highest salary range in Lion Air call center?
The highest salary range in Lion Air call center is for call center supervisors, with an average of IDR 9,000,000 per month.
6. How can I apply for a job in Lion Air call center?
Interested applicants can submit their application through Lion Air’s official website or through job portals.
7. What is the working schedule for Lion Air call center employees?
Lion Air call center operates 24/7, and employees work on a rotational shift basis.
Conclusion
Working in a call center at Lion Air can be a rewarding career, with attractive salary ranges and benefits. In this article, we have discussed everything you need to know about gaji Lion Air call center, including salary ranges, benefits, job requirements, and FAQs. We hope this information has been useful for those who are considering a career in the airline industry or are curious about the compensation of call center employees at Lion Air.
If you are interested in joining the Lion Air call center team, you can apply through the airline’s official website or through job portals. We wish you the best of luck in your job search!
Disclaimer
The information in this article is accurate at the time of writing and is subject to change without notice. We are not affiliated with Lion Air or any of its subsidiaries and do not guarantee the accuracy or completeness of the information provided in this article. This article is provided for informational purposes only and should not be used as a substitute for professional advice. We will not be held responsible for any losses or damages arising from the use of the information provided in this article.