📞 Introduction:
Are you tired of being put on hold for hours or bounced around from one customer service representative to another? Look no further than True Move Call Center, where customer satisfaction is our top priority. We understand the importance of efficient and effective communication, and that’s why we are leading the way in call center services.
📞 What is True Move Call Center?
True Move Call Center is a customer service center owned and operated by True Corporation, a leading telecommunications company in Thailand. Our call center provides customer service and support to all True Corporation’s consumers around the clock.
📞 Why Choose True Move Call Center?
At True Move Call Center, we operate with a customer-first mentality. Our goal is to provide the best customer service experience possible to all our customers. We achieve this by hiring and training the best staff and using the latest technology to ensure seamless communication.
📞 What Services Does True Move Call Center Offer?
Our call center offers a wide range of services, including:
| Service | Description |
|---|---|
| Customer service | Handling customer inquiries, complaints and providing solutions |
| Tech support | Assisting customers with tech-related problems and troubleshooting |
| Billing | Managing billing and payment-related queries |
| Sales | Providing product information and managing sales-related inquiries |
📞 How Does True Move Call Center Ensure Customer Satisfaction?
At True Move Call Center, we believe in continuous improvement. We regularly collect feedback from our customers to ensure that our services are meeting their needs. Additionally, we analyze data to identify areas for improvement and make necessary changes to achieve maximum customer satisfaction levels.
📞 What Makes True Move Call Center Stand Out?
Our call center has received numerous awards and recognitions for its outstanding customer service. These include:
- 2019 Frost & Sullivan Thailand Contact Center Service Provider of the Year
- 2019 International Business Awards Gold Stevie for Best Customer Service Department of the Year (Telecommunications)
- 2020 Asiamoney Best Managed Company in Thailand in the Telecommunications Sector
📞 Frequently Asked Questions
📌 How do I contact True Move Call Center?
You can contact us through our hotline number, which is available 24/7. You can also send us an email or chat with us through our website or social media channels.
📌 What languages are supported by True Move Call Center?
We support Thai and English language. Our customer service representatives are fluent in both languages to ensure effective communication with our customers.
📌 How long will it take for my inquiry to be resolved?
Our goal is to resolve all inquiries as quickly and efficiently as possible. The resolution time may vary depending on the nature and complexity of the inquiry.
📌 What if I am not satisfied with the response I receive?
If you are not satisfied with the response you receive from our customer service representatives, you can escalate your inquiry to our supervisor or manager, who will work with you to resolve the issue.
📌 What if I need to make a complaint?
If you need to make a complaint, we have a dedicated complaint resolution team that will work with you to address your concerns.
📌 How does True Move Call Center ensure data privacy?
We take data privacy seriously and have implemented stringent measures to protect our customers’ data. Our call center complies with all relevant data privacy laws and regulations.
📌 What is True Move Call Center’s response time?
Our response time may vary depending on the nature and complexity of the inquiry. However, our goal is to respond to all inquiries within a reasonable time frame.
📌 Can I track the status of my inquiry online?
Yes, you can track the status of your inquiry online through our website or social media channels.
📌 Is True Move Call Center available on social media?
Yes, we are available on social media channels such as Facebook, Twitter, and Instagram.
📌 What if I need to speak to a customer service representative outside of business hours?
Our hotline number is available 24/7, so you can speak to a customer service representative at any time.
📌 Does True Move Call Center charge for its services?
No, we do not charge for our customer service or tech support services.
📌 What if I am not a True Corporation customer?
Our call center only provides customer service and support to True Corporation’s customers. If you are not a customer, we suggest contacting your service provider for assistance or visit our website to know about our services.
📌 How can I provide feedback to True Move Call Center?
You can provide feedback to us by filling out our online feedback form or through our social media channels.
📞 Conclusion:
True Move Call Center is a revolution in the customer service industry. With our commitment to customer satisfaction, cutting-edge technology, and exceptional staff, we set the standard for call centers in Thailand. Experience the difference for yourself and contact us today.
📞 Take Action:
Don’t settle for mediocre customer service. Experience the best with True Move Call Center. Contact us today to see how we can assist you.
📞 Closing Statement with Disclaimer:
Thank you for taking the time to read our article about True Move Call Center. We hope it was informative and useful to you. Please note that the information provided in this article is accurate at the time of writing, but may change without notice. True Move Call Center is not responsible for any errors or omissions in the information provided.