Opening Statement
Welcome to our latest article, where we will be discussing one of the top call centers in the Philippines – Sterling Ortigas! If you are a business owner looking for high-quality outsourcing solutions, then you have come to the right place. In this article, we will provide a detailed explanation of Sterling Ortigas, its services, and why it’s the best call center for your business. So, let’s dive right in!
Introduction
With the rapid growth of technology, outsourcing has become a popular solution for businesses worldwide. One country that has become widely known for its outsourcing services is the Philippines, with call centers being a top outsourcing solution. In this regard, Sterling Ortigas stands out as one of the best in the country due to its top-notch services and dedication to its clients.
Sterling Ortigas is a BPO (Business Process Outsourcing) company that provides call center solutions to various businesses around the world. It’s located in the Ortigas Business District, one of the top commercial areas in the Philippines. The company has been in operation for over two decades, providing high-quality services to its clients.
At Sterling Ortigas, we understand that every business is unique, and clients have specific needs. Therefore, we offer tailored outsourcing solutions to each of our clients. Whether you are a small business or a large corporation, our services will help you increase productivity and customer satisfaction, ultimately leading to growth and success.
We are known for our top-notch services, including customer support, technical support, telemarketing, email and chat support, back-office support, transcription, and more. Our team consists of highly skilled professionals with years of experience in the industry, ensuring that our clients get the best services possible.
Our pricing is competitive, and we offer flexible options that fit the needs of each client. Moreover, we use state-of-the-art technology and offer 24/7 support to ensure that our clients’ businesses are always up and running, with customers always satisfied.
In the following sections, we will provide a more detailed explanation of Sterling Ortigas, its services, and why it’s the best call center for your business.
Sterling Ortigas: Detailed Explanation
About Sterling Ortigas
Sterling Ortigas is a BPO company located in the Ortigas Business District in Pasig City, Philippines. It was established in 1993, and since then, it has become one of the leading call centers in the country.
The company has over 2,000 employees with expertise in various fields, including customer service, technical support, telemarketing, and more. Sterling Ortigas’ clients are from different parts of the world, including the United States, Europe, and Asia.
Services Offered by Sterling Ortigas
Sterling Ortigas offers a wide range of outsourcing services that cater to the specific needs of different businesses. These services include:
| Service | Description |
|---|---|
| Customer support | 24/7 customer support over phone, email, and chat |
| Technical support | Troubleshooting and technical support over the phone |
| Telemarketing | Cold-calling and lead generation services |
| Email and chat support | 24/7 customer support over email and chat |
| Back-office support | Data entry, transcription, and other administrative tasks |
Moreover, Sterling Ortigas offers customized solutions to each of its clients, ensuring that their needs are met effectively. The company uses state-of-the-art technology to ensure that its clients’ businesses run smoothly and efficiently.
Why Choose Sterling Ortigas
There are several reasons why Sterling Ortigas is the best choice for outsourcing solutions:
- Top-notch services
- Highly skilled professionals
- State-of-the-art technology
- Competitive pricing
- 24/7 support
Sterling Ortigas is known for its top-quality services that cater to each of its clients’ specific needs. Whether you are a small business or a large corporation, Sterling Ortigas has solutions that will help you grow and succeed.
The company’s team consists of highly skilled professionals with years of experience in the industry. They undergo rigorous training to ensure that they have the necessary skills to provide top-quality services to clients.
Sterling Ortigas uses the latest technology to ensure that its clients’ businesses run efficiently. The company is continually updating its technology to stay on top of the latest trends and advancements in the industry.
The company’s pricing is competitive, and it offers flexible options that fit the needs of each client. Clients can save money and time by outsourcing to Sterling Ortigas.
Sterling Ortigas offers 24/7 support to ensure that its clients’ businesses are always up and running, with customers always satisfied.
Frequently Asked Questions (FAQs)
Q1: What are the benefits of outsourcing to Sterling Ortigas?
A: Outsourcing to Sterling Ortigas can help businesses save money and time while increasing productivity and customer satisfaction. Sterling Ortigas offers top-quality services, highly skilled professionals, state-of-the-art technology, competitive pricing, and 24/7 support.
Q2: What types of outsourcing services does Sterling Ortigas offer?
A: Sterling Ortigas offers a wide range of outsourcing services, including customer support, technical support, telemarketing, email and chat support, back-office support, transcription, and more.
Q3: How does training work for Sterling Ortigas employees?
A: Sterling Ortigas employees undergo rigorous training to ensure that they have the necessary skills to provide top-quality services to clients. The company is continually updating its training programs to stay on top of the latest trends and advancements in the industry.
Q4: How does Sterling Ortigas ensure the security of its clients’ data?
A: Sterling Ortigas takes data security very seriously and has implemented several security measures to ensure that clients’ data are secure. These measures include restricted access to data, data encryption, and regular security audits.
Q5: What type of technology does Sterling Ortigas use?
A: Sterling Ortigas uses state-of-the-art technology to ensure that its clients’ businesses run smoothly and efficiently. The company is continually updating its technology to stay on top of the latest trends and advancements in the industry.
Q6: How much does outsourcing to Sterling Ortigas cost?
A: Sterling Ortigas offers competitive pricing, and clients can choose flexible options that fit their needs. The cost depends on the specific outsourcing services required by the client.
Q7: Does Sterling Ortigas offer customized solutions?
A: Yes, Sterling Ortigas offers customized solutions to each of its clients, ensuring that their specific needs are met effectively.
Q8: What types of businesses can benefit from outsourcing to Sterling Ortigas?
A: Sterling Ortigas caters to a wide range of businesses, from small businesses to large corporations, across various industries worldwide.
Q9: How does Sterling Ortigas ensure customer satisfaction?
A: Sterling Ortigas places a high value on customer satisfaction and has implemented several measures to ensure it. These measures include 24/7 support, highly skilled professionals, top-quality services, and customization to meet clients’ needs.
Q10: What is the recruitment process for Sterling Ortigas employees?
A: Sterling Ortigas has a rigorous recruitment process that includes several stages, including aptitude tests, interviews, and training.
Q11: Does Sterling Ortigas provide technical support?
A: Yes, Sterling Ortigas provides technical support over the
phone, email, and chat.
Q12: How does outsourcing to Sterling Ortigas help businesses grow and succeed?
A: Outsourcing to Sterling Ortigas can help businesses save money and time while increasing productivity and customer satisfaction. This, in turn, can lead to growth and success.
Q13: How does Sterling Ortigas handle emergencies?
A: Sterling Ortigas provides 24/7 support to ensure that its clients’ businesses are always up and running, even in emergencies.
Conclusion
As we come to the end of this article, we hope we have provided you with a detailed explanation of Sterling Ortigas and its services. It’s clear that outsourcing to Sterling Ortigas can help businesses save money and time while increasing productivity and customer satisfaction, ultimately leading to growth and success. So, why wait? Contact Sterling Ortigas today and experience top-quality outsourcing services!
Closing Statement with Disclaimer
Thank you for reading our article about Sterling Ortigas. We want to emphasize that the information written in this article is based on our research and experience with the company. It’s important to note that Sterling Ortigas is a separate entity, and any questions or concerns should be directed to their official website or contact channels. Thank you for reading, and we hope to see you in our next article!
