Introduction
Welcome to our comprehensive guide to the Soekarno Hatta Call Center. Our aim is to provide you with all the information you need to know about this important call center and how it can help you. Whether you’re a traveler, a resident, or a business owner in Jakarta, this call center can be a valuable resource for you. In this guide, we’ll cover everything from the history of Soekarno Hatta International Airport to the services provided by the call center. So, sit back and relax as we take you on a journey through the fascinating world of Soekarno Hatta Call Center.
What is Soekarno Hatta Call Center?
The Soekarno Hatta Call Center is a 24-hour service that provides support and assistance to travelers and residents in Jakarta. The call center is operated by PT Angkasa Pura II, a state-owned enterprise that manages numerous airports in Indonesia, including Soekarno Hatta International Airport. Its purpose is to improve customer service and ensure that all inquiries and complaints are handled efficiently and effectively. The call center is staffed by trained professionals who are knowledgeable about airport operations, flight schedules, and other related matters.
History of Soekarno Hatta International Airport
Soekarno Hatta International Airport is Indonesia’s busiest airport and the main entry point for international travelers. It was named after Indonesia’s first president, Soekarno, and the country’s founding father, Mohammad Hatta. The airport was opened in 1985 and has since been expanded to accommodate the growing number of passengers. In recent years, the airport has undergone major improvements, including the construction of new terminals, parking facilities, and other amenities.
Services provided by Soekarno Hatta Call Center
The Soekarno Hatta Call Center provides a wide range of services to its users. These services include flight information, baggage handling, lost and found, immigration and customs, transportation, and general inquiries. The call center also provides assistance to people with disabilities and special needs, such as wheelchair assistance and sign language interpretation. The call center can be contacted through various channels, including phone, email, social media, and the airport website.
Benefits of using Soekarno Hatta Call Center
There are several benefits to using the Soekarno Hatta Call Center. First and foremost, it provides a single point of contact for all inquiries and complaints related to the airport. This means that users can avoid the hassle of contacting multiple departments and offices for different issues. Second, the call center is available 24/7, which means that users can get assistance at any time, day or night. Third, the call center is staffed by trained professionals who can provide accurate information and timely assistance to users.
How to contact Soekarno Hatta Call Center
The Soekarno Hatta Call Center can be contacted through a variety of channels. Users can call the center’s toll-free number at 0804 1 807 807 from within Indonesia, or +62 21 5591 3888 from outside Indonesia. Users can also send an email to customercare@angkasapura2.co.id, or contact the center through social media platforms such as Twitter and Facebook. For more information, users can visit the official Soekarno Hatta International Airport website at www.soekarnohatta-airport.co.id.
FAQs
| Question | Answer |
|---|---|
| What are the operating hours of Soekarno Hatta Call Center? | The call center operates 24 hours a day, 7 days a week. |
| What services does Soekarno Hatta Call Center provide? | The call center provides a wide range of services, including flight information, baggage handling, lost and found, immigration and customs, transportation, and general inquiries. |
| How can I contact Soekarno Hatta Call Center? | You can contact the center through phone, email, social media, or the airport website. |
| Is Soekarno Hatta Call Center available for people with disabilities? | Yes, the call center provides assistance to people with disabilities and special needs. |
| What languages are available for Soekarno Hatta Call Center? | The call center provides support in English and Indonesian. |
| Can I file a complaint through Soekarno Hatta Call Center? | Yes, the call center accepts complaints and suggestions from users. |
| How long does it take to get a response from Soekarno Hatta Call Center? | The call center aims to respond to inquiries and complaints within 24 hours. |
| What is the toll-free number for Soekarno Hatta Call Center? | The toll-free number is 0804 1 807 807. |
| How can I check my flight status? | You can check your flight status through the airport website or by contacting the call center. |
| Can I request wheelchair service through Soekarno Hatta Call Center? | Yes, the call center provides wheelchair assistance to people with disabilities and special needs. |
| How can I give feedback to Soekarno Hatta Call Center? | You can send an email to customercare@angkasapura2.co.id or contact the center through social media platforms. |
| Can I get information on transportation from Soekarno Hatta Call Center? | Yes, the call center provides information on transportation options to and from the airport. |
| What is the official website of Soekarno Hatta International Airport? | The official website is www.soekarnohatta-airport.co.id. |
Conclusion
In conclusion, the Soekarno Hatta Call Center is an essential resource for anyone traveling to or from Jakarta. It provides a wide range of services and support to users, including flight information, baggage handling, lost and found, immigration and customs, transportation, and general inquiries. The call center is available 24/7 and staffed by trained professionals who can provide accurate information and timely assistance. So, whether you’re a traveler, a resident, or a business owner, don’t hesitate to contact the Soekarno Hatta Call Center for help and support.
Thank you for reading our comprehensive guide. We hope you found it informative and helpful. If you have any further questions or feedback, please don’t hesitate to contact us.
Disclaimer
The content of this article is for informational purposes only. While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy or completeness of the information provided. We are not responsible for any errors or omissions, or for any loss or damage of any kind arising from the use of this article. Readers are advised to do their own research and seek professional advice before making any decisions based on the information provided.
