Are you looking for a job in the heart of New York City? Verizon is hiring!
Greetings, job seekers! If you are looking for a challenging and fulfilling role in a dynamic company, Verizon is looking for you. We are currently seeking talented individuals to join our call center team in NYC. As one of the leading telecommunications companies in the US, Verizon offers exciting opportunities for growth and career development. Keep reading to find out more about our available positions
Why Work at Verizon?
✅ Competitive salary and benefits package
✅ Opportunities for career growth and development
✅ Supportive and inclusive work culture
✅ Chance to work for a leading company in the industry
The Available Positions
Verizon is currently hiring for the following positions in NYC:
| Position | Requirements | Responsibilities |
|---|---|---|
| Customer Service Representative (CSR) | High school diploma or equivalent, excellent communication skills, ability to multitask | Handle customer inquiries, resolve complaints, provide product and service information |
| Technical Support Representative (TSR) | Associate’s or bachelor’s degree in engineering, computer science or related field, excellent troubleshooting skills, ability to work under pressure | Provide technical assistance and support to customers, troubleshoot and resolve technical issues, escalate complex problems to higher-level support |
| Sales Representative | Bachelor’s degree in business, marketing or related field, excellent sales skills, ability to work independently | Generate sales leads, close deals, meet or exceed sales targets, maintain customer relationships |
Requirements and Qualifications
If you are interested in applying for any of the above positions, please make sure you meet the following requirements:
Customer Service Representative (CSR)
✅ High school diploma or equivalent
✅ Excellent communication skills
✅ Ability to multitask
✅ Flexibility to work different shifts including weekends and holidays
Technical Support Representative (TSR)
✅ Associate’s or bachelor’s degree in engineering, computer science or related field
✅ Excellent troubleshooting skills
✅ Ability to work under pressure
✅ Flexibility to work different shifts including weekends and holidays
Sales Representative
✅ Bachelor’s degree in business, marketing or related field
✅ Excellent sales skills
✅ Ability to work independently
✅ Flexibility to work different shifts including weekends and holidays
FAQs
What is the hiring process like at Verizon?
The hiring process consists of an online application, phone interview, assessment test, in-person interview, and background check.
What benefits does Verizon offer its employees?
Verizon offers a range of benefits including medical, dental, vision, 401(k) plan, paid time off, and discounted phone and internet services.
What is the average salary for a Customer Service Representative?
According to Glassdoor, the average salary for a Verizon Customer Service Representative in NYC is $37,245 per year.
Is prior experience required for the Sales Representative position?
No, but prior experience in sales or marketing is preferred.
What training does Verizon provide for its new hires?
Verizon provides comprehensive training for all its new hires through its Verizon University program.
What is the dress code at Verizon?
The dress code is business casual, but may vary depending on the position and location.
What is the work schedule like for call center employees?
Call center employees may work different shifts including weekends and holidays, but schedules are typically set in advance.
How can I apply for a position at Verizon?
You can apply for a position at Verizon by visiting our website and searching for available jobs in NYC.
What is the company culture like at Verizon?
Verizon promotes a culture of inclusion and diversity, and values teamwork, innovation, and excellence in everything we do.
Is Verizon an equal opportunity employer?
Yes, Verizon is an equal opportunity employer and welcomes applicants of all backgrounds and experiences.
Can I apply for multiple positions at once?
Yes, you can apply for multiple positions that you feel are a good fit for your skills and experience.
What is the employee turnover rate at Verizon?
The employee turnover rate at Verizon is lower than the industry average, which reflects our commitment to employee satisfaction and retention.
Does Verizon offer internships?
Yes, Verizon offers internships for students and recent graduates who are interested in gaining valuable work experience in the telecom industry.
Conclusion
If you are looking for a challenging and rewarding job in the heart of NYC, Verizon call center may be the perfect fit for you. We offer a range of opportunities for growth and development, and provide a supportive and inclusive work environment that values diversity and excellence. Apply now and join our talented team of professionals!
Thank you for considering Verizon as your potential employer.
Disclaimer
This article is not an official announcement of employment from Verizon, and is solely intended for informative and educational purposes. The job positions listed may no longer be available, or have different requirements and responsibilities. Please refer to the official Verizon website for the latest updates on available jobs and how to apply.
