Introduction
Greetings valued readers! 
Are you in search of a reliable call center for your business? Look no further than Harris and Harris Call Center! With over 20 years of experience in customer service solutions, this company has proven to be a game-changer in the industry. In this article, we will dive into the ins and outs of Harris and Harris, discussing their services, success stories, and what sets them apart from their competitors. So sit tight as we explore the world of Harris and Harris Call Center. 
Who is Harris and Harris Call Center?
Harris and Harris Call Center is a customer service outsourcing company that provides support to businesses across various industries, including healthcare, telecommunications, and e-commerce. Their services range from inbound and outbound calls to email support and chat services. The company was founded in 1999 by Ron and Judy Harris, who aimed to provide top-notch customer service to businesses of all sizes.
With headquarters in Omaha, Nebraska, Harris and Harris has grown to become one of the most revered call centers in the United States. Their team comprises highly skilled professionals who are passionate about delivering excellent customer service. Let’s dive deeper into what they offer. 
Harris and Harris Services
| Service | Description |
|---|---|
| Inbound Calls | Handling of customer inquiries, product support, order processing. |
| Outbound Calls | Telemarketing, appointment scheduling, customer surveys. |
| Email Support | Responses to customer inquiries, ticket handling. |
| Chat Support | Real-time customer support through live chat. |
Inbound Calls
One of Harris and Harris’ most popular services is inbound calls. They provide customer service solutions for businesses with high call volumes. Their team of professionals is trained to handle all kinds of customer inquiries, including product support, cancellation requests, and order processing. With Harris and Harris, businesses can rest assured that their customer service needs are in good hands. 
The company’s inbound call service is designed to cater to businesses of all sizes. Whether you are a small business or a large corporation, Harris and Harris will tailor their services to fit your specific needs. Their customer service representatives are trained to be polite, patient, and knowledgeable about your products or services. This ensures that your customers receive top-notch service and that their needs are met with the utmost care. 
Outbound Calls
Harris and Harris also offers outbound call services. This service is designed to help businesses with telemarketing, lead generation, and appointment scheduling. The company’s team of professionals is skilled in generating leads, which can help businesses grow their customer base. They also offer appointment scheduling services, which can help businesses save time and resources. 
Customer surveys are another service offered by Harris and Harris’ outbound call team. This allows businesses to gather valuable feedback from customers, which can help improve their products or services. Overall, Harris and Harris’ outbound call service is an excellent addition to any business that aims to grow and improve. 
Email Support
In today’s digital world, email has become an essential communication tool for businesses. Harris and Harris offer email support services to help businesses respond to customer inquiries and provide ticket handling. Their team of professionals is trained to respond to emails promptly, ensuring that your customers receive timely service. The email support service is an excellent addition to businesses that want to provide top-notch customer service to their clients. 
Chat Support
Finally, Harris and Harris offer chat support services. This service provides real-time customer support through live chat. Customers can send inquiries, questions, or complaints, and receive prompt responses from Harris and Harris’ team of professionals. The chat support service is an excellent addition to businesses that want to provide instant support to their clients. 
What Sets Harris and Harris Apart?
Now that we have explored the services offered by Harris and Harris, it’s time to discuss what sets them apart from their competitors. Here are some of the key features that make Harris and Harris a top-tier call center: 
24/7 Support
Harris and Harris provide 24/7 support, ensuring that your customers receive prompt attention at any time of the day. This is particularly important for businesses that operate globally and have customers in different time zones. Harris and Harris’ round-the-clock support service ensures that your customers’ needs are met, no matter the time of day. 
Highly Skilled Professionals
Harris and Harris’ team comprises highly skilled professionals who are passionate about delivering top-notch customer service. The company’s hiring process is rigorous, ensuring that only the best candidates are hired. Their team is trained to be patient, knowledgeable, and attentive to your customers’ needs. This ensures that your customers receive excellent service, which can help grow your business in the long run. 
Cost-Effective Solutions
Harris and Harris offer cost-effective solutions to businesses of all sizes. Their services are tailored to fit your specific needs and budget. This ensures that you get value for your money, and that your business grows without breaking the bank. 
Personalized Service
Harris and Harris provide personalized service to their clients. They take the time to understand your business needs, and tailor their services to fit your specific requirements. This ensures that your customers receive the best service possible, and that your business grows.
Success Stories
Over the years, Harris and Harris have helped numerous businesses grow through their customer service solutions. Here are some of their success stories:
Story 1: E-Commerce Business
A thriving e-commerce business was looking for a call center that could handle their high call volume. They turned to Harris and Harris, who provided them with inbound call services to handle their customer inquiries. Within a few months, the e-commerce business noticed a significant improvement in their customer satisfaction ratings. This led to increased sales and revenue for the company.
Story 2: Telecommunications Company
A telecommunications company was struggling to generate leads and grow its customer base. They turned to Harris and Harris, who provided them with outbound call services. Within a few months, the telecommunications company noticed a significant increase in their customer base. They also received valuable feedback from customers, which helped improve their products and services.
Story 3: Healthcare Provider
A healthcare provider was looking for a call center that could handle their inbound calls and provide email support. They turned to Harris and Harris, who provided them with both services. Within a few months, the healthcare provider noticed a significant improvement in their patient satisfaction ratings. This led to increased patient loyalty and improved brand reputation. 
FAQs
1. What industries does Harris and Harris serve?
Harris and Harris cater to businesses across various industries, including healthcare, e-commerce, telecommunications, and more.
2. What services does Harris and Harris offer?
Harris and Harris offer inbound and outbound calls, email support, and chat support services.
3. How can Harris and Harris’ services benefit my business?
Harris and Harris’ services can help improve your customer satisfaction ratings, generate leads, and save time and resources.
4. How does Harris and Harris ensure professionalism in their services?
Harris and Harris’ team comprises highly skilled professionals who are trained to be patient, knowledgeable, and attentive to your customers’ needs. This ensures that your customers receive excellent service and that your business grows.
5. How much does it cost to use Harris and Harris’ services?
Harris and Harris’ services are tailored to fit your specific needs and budget. Their solutions are cost-effective and provide value for your money.
6. How does Harris and Harris handle high call volumes?
Harris and Harris’ team is trained to handle high call volumes efficiently. They ensure that your customers receive prompt attention, which can help improve your customer satisfaction ratings.
7. How does Harris and Harris handle customer complaints?
Harris and Harris’ team is trained to be patient and attentive to your customers’ needs. They handle complaints with the utmost care and attention, ensuring that your customers’ issues are resolved promptly.
8. Do I need to sign a contract to use Harris and Harris’ services?
Harris and Harris do not require businesses to sign long-term contracts. Their services are flexible and can be tailored to fit your specific requirements.
9. How long does it take to set up Harris and Harris’ services?
Harris and Harris’ services can be set up quickly and efficiently. They ensure a smooth transition, and their team is available to provide support throughout the process.
10. Can Harris and Harris provide services to businesses outside the United States?
Yes, Harris and Harris provide services to businesses globally. Their team is trained to handle different time zones and cultural differences, ensuring that your customers receive top-notch service.
11. What communication channels does Harris and Harris support?
Harris and Harris provide support through various communication channels, including phone, email, and live chat.
12. How does Harris and Harris ensure data privacy and security?
Harris and Harris take data privacy and security seriously. They have strict measures in place to ensure that your customers’ data is protected at all times.
13. How can I get in touch with Harris and Harris?
You can get in touch with Harris and Harris through their website or by calling their customer service line. Their team is available to answer any questions and provide support.
Conclusion
Thank you for taking the time to read this article about Harris and Harris Call Center! 
We hope that we have provided you with valuable insights into their services, success stories, and what sets them apart from their competitors. Harris and Harris have proven to be a top-tier call center, providing cost-effective solutions that cater to businesses of all sizes. If you’re looking for a reliable customer service outsourcing company, look no further than Harris and Harris Call Center. Contact them today and take your business to the next level!
Disclaimer
The information provided in this article is accurate at the time of writing. However, the services and features offered by Harris and Harris Call Center are subject to change without notice. Please visit their website or contact their customer service team for the latest information.
