Introduction
Are you in need of medical care outside of normal clinic hours? Do you have a non-life-threatening medical emergency and don’t know who to turn to? The 116 117 call center may be your solution.
The 116 117 call center is an emergency medical service that operates in Germany, offering medical advice, information, and help outside of regular clinic hours. The service is accessible 24/7, 365 days a year, and it is a reliable source of medical assistance for patients who need it.
In this article, we will provide a detailed explanation of the 116 117 call center, its purpose, how it works, and what it offers. We will also address some frequently asked questions and provide some concluding remarks that encourage you to take action. Let’s get started!🚑
What is the 116 117 Call Center?
The 116 117 call center is a medical emergency service for patients who need medical advice, information, and help outside of normal clinic hours. The service is operated by the Association of Statutory Health Insurance Physicians (ASHIP), and it is available throughout Germany.
How does the 116 117 Call Center work?
When you call the 116 117 number, you will be connected to a medical professional who will listen to your symptoms and provide medical advice. If necessary, the call center can also arrange a doctor’s appointment or refer you to an emergency medical service.
The service is free of charge and can be accessed 24/7, including on weekends and holidays. It is available to anyone with statutory health insurance, including foreigners who are temporarily in Germany.
What can the 116 117 Call Center provide?
The 116 117 call center provides several services, including:
| Service | Description |
|---|---|
| Medical advice | The call center can provide medical advice and information on a wide range of medical issues. |
| Doctor’s appointment | If necessary, the call center can arrange a doctor’s appointment for you, either the same day or the next day. |
| Emergency medical service | If your situation is urgent, the call center can refer you to an emergency medical service or ambulance. |
Who can use the 116 117 Call Center?
The 116 117 call center is available to anyone with statutory health insurance, including foreigners who are temporarily in Germany. If you have private health insurance or are uninsured, you may have to pay for the service.
FAQs About the 116 117 Call Center
1. Is the 116 117 call center available in all of Germany?
Yes, the 116 117 call center is available throughout Germany.
2. What languages are offered in the 116 117 call center?
The service is offered in German and English. Other languages may be available depending on the region.
3. How long do I have to wait on the phone to get through to the 116 117 call center?
The waiting time varies depending on the day and time of day. Patients may have to wait several minutes during peak hours.
4. Do I need to provide my personal information when calling the 116 117 call center?
No, personal information is not required when calling the 116 117 call center. However, providing your name and address may help the medical professional provide better advice.
5. Can the 116 117 call center provide medical assistance in case of a life-threatening emergency?
No, the 116 117 call center is not equipped to handle life-threatening emergencies. Patients should call the emergency number 112 in case of a severe emergency.
6. Can I use the 116 117 call center if I have private health insurance?
Yes, patients with private health insurance can use the 116 117 call center, but they may have to pay for the service.
7. Can I use the 116 117 call center if I am uninsured?
Yes, uninsured patients can use the 116 117 call center, but they may have to pay for the service.
8. Is the 116 117 call center available on weekends and holidays?
Yes, the 116 117 call center is available 24/7, including on weekends and holidays.
9. Can the 116 117 call center provide medical advice for children?
Yes, the 116 117 call center can provide medical advice for children. However, in case of a severe emergency, patients should call the emergency number 112.
10. Can the 116 117 call center provide medical advice for mental health issues?
Yes, the 116 117 call center can provide medical advice for mental health issues. However, in case of severe mental health issues, patients should call a specialist or a crisis hotline.
11. Can patients with chronic conditions use the 116 117 call center?
Yes, patients with chronic conditions can use the 116 117 call center for medical advice or if they experience a sudden deterioration of their condition. However, the call center cannot replace regular medical care.
12. Can the 116 117 call center provide medical advice over email?
No, the 116 117 call center cannot provide medical advice over email. Patients should call the service in order to receive medical advice.
13. Can I call the 116 117 call center from abroad?
No, the 116 117 call center is only available in Germany. If you need medical assistance abroad, you should call the local emergency number, or your insurance provider.
Conclusion
The 116 117 call center is a valuable medical emergency service for patients who need medical advice, information, and help outside of normal clinic hours. The service is accessible 24/7, and it is available to anyone with statutory health insurance, including foreigners who are temporarily in Germany.
If you need medical assistance outside of regular clinic hours, don’t hesitate to call the 116 117 call center. We hope this article has provided you with all the necessary information about the service, and we encourage you to take action and use the service if needed. Stay healthy!🏥
Closing Statement with Disclaimer
The information provided in this article is intended for educational and informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider if you have any questions or concerns about your health or medical condition.
Additionally, while we have made every effort to ensure that the information contained in this article is accurate and up to date, we cannot guarantee its accuracy or completeness. Therefore, we assume no responsibility or liability for any errors or omissions in the content of this article.